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HP DesignJet Z2100, Z3100, Z3200 Plotter Printer Repair Los Angeles | Orange County | Riverside County | San Bernardino County – Ca

— Error Code
— Description / Recommendation
Designjet Z2100, Z3100, Z3200 error 01.0:YZCommunication with Main PCA failed.
Designjet Z2100, Z3100, Z3200 error 01.1:YZError in the Print Mech PCA.
Designjet Z2100, Z3100, Z3200 error 01.2:YZFailure reading acumen chip of an Ink Supply Station.
Designjet Z2100, Z3100, Z3200 error 01.3:YZDevice I2C acumen Right Ink Supply Station failure.
Designjet Z2100, Z3100, Z3200 error 02.1:YZProblem with the Carriage PCA.
Designjet Z2100, Z3100, Z3200 error 03:YZProblem with Power Supply Unit.
Designjet Z2100, Z3100, Z3200 error 03.0:10YZBattery of Real time clock ran down.
Designjet Z2100, Z3100, Z3200 error 06:YZFailure reading/writing NVM in Hard disk.
Designjet Z2100, Z3100, Z3200 error 08:YZ (or front panel is blank)No communication between the Front Panel and the Main PCA.
Designjet Z2100, Z3100, Z3200 error 11:YZTrailing cable does not seem to be detected.
Designjet Z2100, Z3100, Z3200 error 21:YZFail moving Service Station.
Designjet Z2100, Z3100, Z3200 error 21.1:YZFail moving the Primer Motor of the Service Station.
Designjet Z2100, Z3100, Z3200 error 2x.n:10Ink supply error found during IDS diagnostic test. The n represents the ink supply that is failing. The ink supply furthest to the left is always 0, and then they count up from left to right.
Designjet Z2100, Z3100, Z3200 error 22.0:YZLeft Ink Supply Station error.
Designjet Z2100, Z3100, Z3200 error 22.1:YZLeft Ink Supply Station error.
Designjet Z2100, Z3100, Z3200 error 22.2:YZRight Ink Supply Station error.
Designjet Z2100, Z3100, Z3200 error 22.3:YZRight Ink Supply Station error.
Designjet Z2100, Z3100, Z3200 error 24:YZInk Setup failure (you must bring purgers).
Designjet Z2100, Z3100, Z3200  error 31:01An error has been detected with the cutter.
Designjet Z2100, Z3100, Z3200 error 31:02An error has been detected with the cutter.
Designjet Z2100, Z3100, Z3200 error 31:03Paper is loaded. While testing the cutter, paper should not be loaded.
Designjet Z2100, Z3100, Z3200 error 41:03Media-Axis Motor failure (likely due to friction or obstacles in the media path).
Designjet Z2100, Z3100, Z3200 error 41:YZMedia-Axis Motor failure (likely due to friction or obstacles in the media path).
Designjet Z2100, Z3100, Z3200 error 42:03Scan-Axis Motor failure (likely due to obstacles in the scan axis or electrical fault).
Designjet Z2100, Z3100, Z3200 error 42:YZScan-Axis Motor failure (likely due to friction or obstacles in the media path).
Designjet Z2100, Z3100, Z3200 error 44:YZFan electrical fault, or not connected.
Designjet Z2100, Z3100, Z3200 error 47:03Star wheels motor error.
Designjet Z2100, Z3100, Z3200 error 47:YZStar wheels motor error.
Designjet Z2100, Z3100, Z3200 error 48:YZPPS system failure.
Designjet Z2100, Z3100, Z3200 error 48:00PPS system failure
Designjet Z2100, Z3100, Z3200 error 51:YZWindow Sensor failure.
Designjet Z2100, Z3100, Z3200 error 52:10The printer has detected fibers in the Drop Detector.
Designjet Z2100, Z3100, Z3200 error 55:YZProblem with the Line Sensor (Tetris). The printer has detected a failure to access Line Sensor EEPROM.
Designjet Z2100, Z3100, Z3200 error 56:YZDrive roller analog encoder sensor fail or calibration failed.
Designjet Z2100, Z3100, Z3200 error 58:YZThe color sensor ESP (spectrophotometer) of the printer is not working well. It could be a problem with the spectrophotometer, a communication problem between the spectrophotometer and Carriage PCA or the color sensor shutter does not open properly.
Designjet Z2100, Z3100, Z3200 error 61:YZThe file format is incorrect and the Printer cannot process the job.
Designjet Z2100, Z3100, Z3200 error 62:YZPC interface issue. Power on and off. Get the latest version of the firmware.
Designjet Z2100, Z3100, Z3200 error 63:YZInput /Output problem through the Network interface of the formatter.
Designjet Z2100, Z3100, Z3200 error 64:YZInput /Output problem through the USB port.
Designjet Z2100, Z3100, Z3200 error 65:YZMemory Driver Internal I/O error, I/O Socket Manager Internal I/O error.
Designjet Z2100, Z3100, Z3200 error 66:YZCannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded.
Designjet Z2100, Z3100, Z3200 error 67:YZInput /Output problem through a firewire port.
Designjet Z2100, Z3100, Z3200 error 68:YZLoss of engine counters tracking.
Designjet Z2100, Z3100, Z3200 error 71:YZOut of memory failure.
Designjet Z2100, Z3100, Z3200 error 71:19Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together.
Designjet Z2100, Z3100, Z3200 error 72:YZGeneric firmware error. Check that the printer has the latest firmware version – if not, update.
Designjet Z2100, Z3100, Z3200 error 72:YZA service calibration must be performed. Check the internal error code to see which calibration must be performed. To check the internal error code, press UP and CANCEL together while the error code is displayed.
Designjet Z2100, Z3100, Z3200 error 73:YZServo error.
Designjet Z2100, Z3100, Z3200 error 74:YZError uploading firmware update file.
Designjet Z2100, Z3100, Z3200 error 74.1:YZError uploading media profile update file.
Designjet Z2100, Z3100, Z3200 error 75.1:YZPreventative maintenance kit #1 counter active (Scan Axis Components, Ink supply tubes, trailing cable, carriage).
Designjet Z2100, Z3100, Z3200 error 75.2:YZPreventative maintenance kit #2 counter active.
Designjet Z2100, Z3100, Z3200 error 75.21:YZThe spittoons (left spittoon, service station) have reached 80% capacity
Designjet Z2100, Z3100, Z3200 error 75.22:YZThe spittoons (left spittoon, service station) are full.
Designjet Z2100, Z3100, Z3200 error 76:YZHard disk drive is full.
Designjet Z2100, Z3100, Z3200 error 77:YZWeb access application.  web server is not functioning correctly.
Designjet Z2100, Z3100, Z3200 error 78:YZBorderless printing not possible. Setting ignored.
Designjet Z2100, Z3100, Z3200 error 78:08The job received cannot be printed without borders on this paper.
Designjet Z2100, Z3100, Z3200 error 78:1:YZMedia settings area missing in media settings file.
Designjet Z2100, Z3100, Z3200 error 79:YZGeneric Firmware error.
Designjet Z2100, Z3100, Z3200 error 79.1:YZRecoverable firmware error that does not stop the printing process.
Designjet Z2100, Z3100, Z3200 error 81:YZProblem with paper advance.
Designjet Z2100, Z3100, Z3200 error 81:YZThis error can occur because the printer has been dropped during transportation, causing structural damage. Before continuing with the 81:YZ troubleshooting, first look for structural damage.
Designjet Z2100, Z3100, Z3200 error 81.1:YZProblem finding the Drive Roller zero.
Designjet Z2100, Z3100, Z3200 error 84:YZBack tension servo shutdown (roll feeding).
Designjet Z2100, Z3100, Z3200 error 85:YZProblem finding the Drive Roller zero.
Designjet Z2100, Z3100, Z3200 error 86:YZPossible paper jam.
Designjet Z2100, Z3100, Z3200 error 86:01Problem moving the carriage, most likely due to a paper jam.
Designjet Z2100, Z3100, Z3200 error 87:YZProblem finding the Scan-axis encoder reading.
Designjet Z2100, Z3100, Z3200 error 93:YZUnable to pressurize the Ink Delivery System or the ISS Motor does not move as expected.
Designjet Z2100, Z3100, Z3200 error 94:YZColor calibration error
Designjet Z2100, Z3100, Z3200 error 94.1:YZProfiling algorithm failed.
Designjet Z2100, Z3100, Z3200 error 98:YZAutomatic backup print mode enabled.

Preventive Maintenance

Moisture on the Printer

Users should use the Printer in an environment between 20% and

80% relative humidity. To recover from moisture condensation, turn

the Printer Off, and, using the main roller as a reference, wait until

the Printer is completely dry before using it again.

Noisy Carriage Bushing

To prevent noisy movement of the carriage, remove aluminum or

dust particles from the bushing at the back of the carriage, and from

the slider path along which the bushing moves.

Belt Swelling

To prevent new belts from swelling incorrectly, keep them in their

bags with dissicant until you need to install them.

Cleaning the Printer

To maintain the Printer in good operating condition, keep it free of

dust accumulation, ink, and other contamination. Cleaning intervals

are determined by the Printer environment and by the types of

Printer supplies used.

General Cleaning

Proper general cleaning should include the following:

1   Blow away dust accumulation with compressed air if available.

2   Clean the outer surface of the Printer with a damp sponge or cloth.

     Use a mild soap and water solution if necessary. Do not use abrasive

     cleaners.

3   Wipe the Printer dry with a soft lint-free cloth.

SAN BERNARDINO COUNTY

  • Adelanto, CA.
  • Alta Loma, CA.
  • Amboy, CA.
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  • Victorville, CA
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  • Yermo, CA.
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RIVERSIDE COUNTY

  • Aguanga, CA.
  • Anza, CA.
  • Banning, CA.
  • Beaumont, CA.
  • Bermuda Dunes, CA.
  • Blythe, CA.
  • Cabazon, CA.
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  • Canyon Lake, CA.
  • Cathedral City, CA.
  • Cherry Valley, CA.
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  • Coachella, CA.
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  • Desert Center, CA.
  • Desert Hot Springs, CA.
  • Hemet, CA.
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  • Idyllwild, CA.
  • Indian Wells, CA.
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  • La Quinta, CA.
  • Lake Elsinore, CA.
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  • Moreno Valley, CA.
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  • Murrieta, CA.
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ORANGE COUNTY

  • Aliso Viejo, CA.
  • Anaheim, CA.
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  • Atwood, CA.
  • Brea, CA.
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  • Capistrano Beach, CA.
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  • Orange, CA.
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  • Santa Ana, CA.
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  • South Laguna, CA.
  • Stanton, CA.
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  • Trabuco Canyon, CA.
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LOS ANGELES COUNTY

  • Acton, CA.
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  • Agoura Hills, CA.
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  • Woodland Hills, CA.