Error Codes
HP DESIGNJET 500/510/800 ERROR CODES
| Error-Code | Description |
|---|---|
| Designjet 500, 510, 800, 815 Error 01:10 | Electronics module failure. |
| Designjet 500, 510, 800, 815 Error 01:11 | Electronics module fan failure. |
| Designjet 500, 510, 800, 815 Error 01:12 | EEROM not configured correctly. |
| Designjet 500, 510, 800, 815 Error 01:13 | Electronics module failure. |
| Designjet 500, 510, 800, 815 Error 02:10 | Carriage failure. |
| Designjet 500, 510, 800, 815 Error 02:13 | Carriage failure. |
| Designjet 500, 510, 800, 815 Error 03:10 | Power supply failure. |
| Designjet 500, 510, 800, 815 Error 04:11 | LAN card not detected. |
| Designjet 500, 510, 800, 815 Error 05:09 | Formatter or HP GL/2 card not detected. |
| Designjet 500, 510, 800, 815 Error 05:10 | Formatter not detected. |
| Designjet 500, 510, 800, 815 Error 05:11 | Formatter not detected. |
| Designjet 500, 510, 800, 815 Error 06:03 | Formatter hard drive not functioning. |
| Designjet 500, 510, 800, 815 Error 08:11 | Front panel not detected. |
| Designjet 500, 510, 800, 815 Error 11:11 | Trailing cable defective. |
| Designjet 500, 510, 800, 815 Error 11:13 | Printhead voltage: Possible trailing cable or carriage defective. |
| Designjet 500, 510, 800, 815 Error 12:11 | A short detected in the Carriage Assembly. |
| Designjet 500, 510, 800, 815 Error 21:10 | Service station failure. |
| Designjet 500, 510, 800, 815 Error 21:11 | Service Station/Aerosol Fan cannot be detected or the Service Station is badly adjusted. |
| Designjet 500, 510, 800, 815 Error 22:10 | Ensure all inks are genuine HP or possible Ink supply station failure. |
| Designjet 500, 510, 800, 815 Error 41:10 | Paper axis (X-Axis) motor failure. |
| Designjet 500, 510, 800, 815 Error 41:13 | Paper axis motor encoder failure. |
| Designjet 500, 510, 800, 815 Error 42:10 | Scan axis (Y-Axis) motor failure. |
| Designjet 500, 510, 800, 815 Error 43:10 | Vacuum fan failure. |
| Designjet 500, 510, 800, 815 Error 43:11 | Vacuum fan not detected. |
| Designjet 500, 510, 800, 815 Error 56:10 | Drive roller encoder sensor failure. |
| Designjet 500, 510, 800, 815 Error 56:13 | Drive roller encoder sensor failure. |
| Designjet 500, 510, 800, 815 Error 61:04 | Firmware error, attempt to resolve by firmware upgrade. |
| Designjet 500, 510, 800, 815 Error 61:05 | Communication problem, try new driver and different connection method. |
| Designjet 500, 510, 800, 815 Error 62:03 | Parallel port communication error, call us to discuss. |
| Designjet 500, 510, 800, 815 Error 63:03 | LAN card communication error, attempt firmware upgrade. |
| Designjet 500, 510, 800, 815 Error 64:03 | USB port communication error, attempt firmware upgrade. |
| Designjet 500, 510, 800, 815 Error 64:04 | USB port communication error, attempt firmware upgrade. |
| Designjet 500, 510, 800, 815 Error 65:03 | Communication error, attempt firmware upgrade / driver upgrade. |
| Designjet 500, 510, 800, 815 Error 71:04 | Formatter issue, attempt firmware upgrade. |
| Designjet 500, 510, 800, 815 Error 71:06 | Out of memory, request quote for memory upgrade. |
| Designjet 500, 510, 800, 815 Error 72:04 | Scan axis firmware error, attempt firmware upgrade. |
| Designjet 500, 510, 800, 815 Error 73:04 | Servo error, Possible new electronics module. |
| Designjet 500, 510, 800, 815 Error 79:04 | Firmware error, attempt firmware upgrade. |
| Designjet 500, 510, 800, 815 Error 81:01 | Paper axis shutdown, possible defective encoder disk. |
| Designjet 500, 510, 800, 815 Error 81:11 | Paper axis shutdown, possible defective encoder disk. |
| Designjet 500, 510, 800, 815 Error 85:10 | Paper axis encoder error, possible defective encoder/sensor. |
| Designjet 500, 510, 800, 815 Error 86:01 | Carriage-Axis shutdown. |
| Designjet 500, 510, 800, 815 Error 86:11 | Carriage-Axis shutdown (during the Carriage Movement test). |
| Designjet 500, 510, 800, 815 Error 86:13 | Carriage axis shutdown, attempt firmware upgrade. |
| Designjet 500, 510, 800, 815 Error 87:13 | Possible defective carriage assembly. |
| Designjet 500, 510, 800, 815 Error 93:10 | Ink system failure, check inks are ok and genuine HP, possible tubes assy. |
HP Designjet T920, T930, T1500, T2500, T3500
| Error-Code | Description / Recommendation |
|---|---|
| Designjet T920, T930, T1500, T2500, T3500 error 01.0:10 | Problem with the engine PCA. |
| Designjet T920, T930, T1500, T2500, T3500 error 01.1:10 | Error in the engine PCA. |
| Designjet T920, T930, T1500, T2500, T3500 error 01.2:10 | Problem with the backup NVM. |
| Designjet T920, T930, T1500, T2500, T3500 error 01.7:10 | Communication errors between engine PCA and formatter. |
| Designjet T920, T930, T1500, T2500, T3500 error 02.1:10 | Problem with the carriage PCA. |
| Designjet T920, T930, T1500, T2500, T3500 error 03.2:10 | Problem with the E-Box cooling fans. |
| Designjet T920, T930, T1500, T2500, T3500 error 03:10 | Problem with the power supply unit. |
| Designjet T920, T930, T1500, T2500, T3500 error 05.1:10 | Problems with the formatter FAN. |
| Designjet T920, T930, T1500, T2500, T3500 error 05.4:10 | BIOS data corrupted in formatter. |
| Designjet T920, T930, T1500, T2500, T3500 error 05.5:10 | Action: Update the printer's BIOS. |
| Designjet T920, T930, T1500, T2500, T3500 error 05.7:10 | Synchronization problems between control panel and formatter. |
| Designjet T920, T930, T1500, T2500, T3500 error 06:03, 06:10 | Problems with NVM in hard disk. |
| Designjet T920, T930, T1500, T2500, T3500 error 06.1:10 | Hard disk not detected. |
| Designjet T920, T930, T1500, T2500, T3500 error 06.2:10 | Hard disk cannot be unlocked. |
| Designjet T920, T930, T1500, T2500, T3500 error06.3:10 | Hard disk is corrupted. |
| Designjet T920, T930, T1500, T2500, T3500 error 08:04 | Communication lost between front panel and formatter. Action: Restart the printer. If the problem persists, update the printer's firmware. See Update the firmware. |
| Designjet T920, T930, T1500, T2500, T3500 error 08:08 | A front panel icon does not work. Action: Retry the operation that you were attempting. If it fails again, restart the printer. If the problem persists, update the printer's firmware. See Update the firmware. |
| Designjet T920, T930, T1500, T2500, T3500 error 08:10 | Problems detected in the front panel Hardware. |
| Designjet T920, T930, T1500, T2500, T3500 error 08:11 | Communication lost between front panel and printer. |
| Designjet T920, T930, T1500, T2500, T3500 error 09:01 | Media jam in Scanner. |
| Designjet T920, T930, T1500, T2500, T3500 error09:01:10 | Scanner Motor is failing. |
| Designjet T920, T930, T1500, T2500, T3500 error 09:02 | Scanner not calibrated. |
| Designjet T920, T930, T1500, T2500, T3500 error 09:02:10 | CIS A Element is failing. |
| Designjet T920, T930, T1500, T2500, T3500 error 09:03 | File I/O Error. |
| Designjet T920, T930, T1500, T2500, T3500 error 09:03:10 | CIS B Element is failing. |
| Designjet T920, T930, T1500, T2500, T3500 error 09:04 | Library failed to load. |
| Designjet T920, T930, T1500, T2500, T3500 error 09:04:10 | CIS C Element is failing. |
| Designjet T920, T930, T1500, T2500, T3500 error 09:05:10 | CIS D Element is failing. |
| Designjet T920, T930, T1500, T2500, T3500 error 09:06:10 | CIS E Element is failing. |
| Designjet T920, T930, T1500, T2500, T3500 error 09:08:11 | Power cable of the Scanner is failing. |
| Designjet T920, T930, T1500, T2500, T3500 error 09:09:11 | USB cable of the Scanner is failing. |
| Designjet T920, T930, T1500, T2500, T3500 error 09:10:04 | Scanner is in SAFE MODE. |
| Designjet T920, T930, T1500, T2500, T3500 error 09:10:10 | Scanner Controller Board (SCU) is failing. |
| Designjet T920, T930, T1500, T2500, T3500 error 11:10 | Trailing cable does not seem to be detected. |
| Designjet T920, T930, T1500, T2500, T3500 error 21.2:13 | Failure moving service station. |
| Designjet T920, T930, T1500, T2500, T3500 error 21:13 | Problem with the Service Station motor. |
| Designjet T920, T930, T1500, T2500, T3500 error 22.0:00 | Service-station-side ink supply station error. |
| Designjet T920, T930, T1500, T2500, T3500 error 22.1:00 | Front-panel-side ink supply station error. |
| Designjet T920, T930, T1500, T2500, T3500 error 24:10 | Error detected in ink tube system. |
| Designjet T920, T930, T1500, T2500, T3500 error 26:01 | Ink supply error found during IDS diagnostic test. |
| Designjet T920, T930, T1500, T2500, T3500 error 27:01 | Too many nozzles out detected. |
| Designjet T920, T930, T1500, T2500, T3500 error 39.1:01 | Roll 1 has been unexpectedly unloaded. Action: Reload the roll. |
| Designjet T920, T930, T1500, T2500, T3500 error 39.2:01 | Roll 2 has been unexpectedly unloaded. Action: Reload the roll. |
| Designjet T920, T930, T1500, T2500, T3500 error 39.11:01 | Media unloaded. |
| Designjet T920, T930, T1500, T2500, T3500 error 39.12:01 | Media unloaded. |
| Designjet T920, T930, T1500, T2500, T3500 error 41:03 | Electrical problem (fault, current limit, overheating) in paper-axis motor. |
| Designjet T920, T930, T1500, T2500, T3500 error 42:03 | Electrical problem (fault, current limit, overheating) in scan-axis motor. |
| Designjet T920, T930, T1500, T2500, T3500 error 45.1:03, 45.1:10 | Error in the rewinder 1 system (upper rewinder). |
| Designjet T920, T930, T1500, T2500, T3500 error 45.2:03, 45.2:10 | Error in the rewinder 2 system (lower rewinder). |
| Designjet T920, T930, T1500, T2500, T3500 error 41:03 | Electrical problem (fault, current limit, overheating) in paper-axis motor. |
| Designjet T920, T930, T1500, T2500, T3500 error 46.1:10 | Error in the upper pump of the PHA blowing system. |
| Designjet T920, T930, T1500, T2500, T3500 error 46.2:10 | Error in the lower pump of the PHA blowing system. |
| Designjet T920, T930, T1500, T2500, T3500 error 47:03, 47:10 | Starwheel motor error. |
| Designjet T920, T930, T1500, T2500, T3500 error 47.5:10 | Problem at the starwheel lifter motor end of the travel sensor. |
| Designjet T920, T930, T1500, T2500, T3500 error 48:00 | PRS Actuator system failure. |
| Designjet T920, T930, T1500, T2500, T3500 error 52:10 | Drop detector failure. |
| Designjet T920, T930, T1500, T2500, T3500 error 54.4:03 | Pinchwheel lifter motor error. |
| Designjet T920, T930, T1500, T2500, T3500 error 55:10 | Cannot access the line sensor EEPROM. |
| Designjet T920, T930, T1500, T2500, T3500 error 56:01 | Drive roller analog encoder homing failed. |
| Designjet T920, T930, T1500, T2500, T3500 error 59.1:09 | Two electrical parts have been replaced at the same time. |
| Designjet T920, T930, T1500, T2500, T3500 error 59.2:00 | An unsupported or reused part has been installed. |
| Designjet T920, T930, T1500, T2500, T3500 error 59.3:10 | Wrong information stored on CryptoAsic. |
| Designjet T920, T930, T1500, T2500, T3500 error 59.4:10 | CryptoAsic failure. |
| Designjet T920, T930, T1500, T2500, T3500 error 59.5:19 | CryptoAsic type mismatch. |
| Designjet T920, T930, T1500, T2500, T3500 error 59.6:19 | Printer serial number mismatch. |
| Designjet T920, T930, T1500, T2500, T3500 error 59.7:14 | CryptoAsic generic error. |
| Designjet T920, T930, T1500, T2500, T3500 error 60.1:11 | Initialization error (cannot read RFID tag). |
| Designjet T920, T930, T1500, T2500, T3500 error 60.2:17 | Initialization error (RFID has incorrect data). |
| Designjet T920, T930, T1500, T2500, T3500 error 61:01 | Incorrect or unsupported file format. The file format is wrong and the printer cannot process the job. Action: • Turn off the printer using the Power button at the front. • Turn off the power switch at the rear. • Disconnect the power cord. • Reconnect the power cord and turn on the printer. • Send the same job to the printer again. • Ensure that the printer’s firmware is up to date. See Update the firmware. |
| Designjet T920, T930, T1500, T2500, T3500 error 61:04.1 | PostScript fonts seem to be missing. Action: Update your printer's firmware. See Update the firmware. |
| Designjet T920, T930, T1500, T2500, T3500 error 61:04.2 | Unknown PostScript ID sent to printer. Action: Update your printer's firmware. See Update the firmware. |
| Designjet T920, T930, T1500, T2500, T3500 error 61:08 | 61:08 Incorrect paper type specified in job. Action: Resend the job. |
| Designjet T920, T930, T1500, T2500, T3500 error 61:08.1 | The job cannot be printed because it is password-protected. |
| Designjet T920, T930, T1500, T2500, T3500 error 61:08.2 | The job cannot be printed because it contains errors. Action: Resend the job from the Embedded Web Server. |
| Designjet T920, T930, T1500, T2500, T3500 error 61:09 | Unexpected end of job. Action: Resend the job. |
| Designjet T920, T930, T1500, T2500, T3500 error 61:10 | Job timed out. |
| Designjet T920, T930, T1500, T2500, T3500 error 63:04 | Network interface error. |
| Designjet T920, T930, T1500, T2500, T3500 error 63:10 | Network interface error. Action: • Turn off the printer using the Power button at the front. • Turn off the power switch at the rear. • Disconnect the power cord. • Reconnect the power cord and turn on the printer. • Check that the network cable is correctly connected. • Ensure that the printer’s firmware is up to date. See Update the firmware. |
| Designjet T920, T930, T1500, T2500, T3500 error 63:20 | A potential problem has been detected in the network interface. Action: • Turn off the printer using the Power button at the front. • Turn off the power switch at the rear. • Disconnect the power cord. • Reconnect the power cord and turn on the printer. • Send the same job to the printer again. • Ensure that the printer’s firmware is up to date. See Update the firmware. |
| Designjet T920, T930, T1500, T2500, T3500 error 71.03 | Out of memory. To avoid this, in the HP-GL/2 driver select the Advanced tab and then Send job as a bitmap. |
| Designjet T920, T930, T1500, T2500, T3500 error 71.08 | Insufficient display list. |
| Designjet T920, T930, T1500, T2500, T3500 error 72.02 | A service calibration should be performed. |
| Designjet T920, T930, T1500, T2500, T3500 error 74.01 | An error occurred when loading the firmware update file. Action: • Turn off the printer using the Power button at the front. • Turn off the power switch at the rear. • Disconnect the power cord. • Reconnect the power cord and turn on the printer. • Reload the firmware update file into the printer. See Update the firmware. |
| Designjet T920, T930, T1500, T2500, T3500 error 74.1:04 | Error uploading paper preset. Action: Try the firmware update again. Do not try to use your computer while the update is in progress. |
| Designjet T920, T930, T1500, T2500, T3500 error 74.8:04 | The firmware update has failed. Action: Your firmware file may be incorrect; try to download it again. See Update the firmware. |
| Designjet T920, T930, T1500, T2500, T3500 error 75.11:10 | Preventive maintenance 1 is recommended. Contact us. |
| Designjet T920, T930, T1500, T2500, T3500 error 75.21:10 | Preventive maintenance 2 is recommended. Contact us. |
| Designjet T920, T930, T1500, T2500, T3500 error 76:03 | The printer’s hard disk is full. Action: You may want to use Disk Wipe to free some space; see Disk Wipe. |
| Designjet T920, T930, T1500, T2500, T3500 error 78:08 | Borderless printing not possible; setting ignored. Action: Ensure that the loaded paper supports borderless printing. |
| Designjet T920, T930, T1500, T2500, T3500 error 78.1:04 | Paper settings area missing in paper settings file. |
| Designjet T920, T930, T1500, T2500, T3500 error 79:03, 79:04 | Generic firmware error. Action: Update the printer's firmware. See Update the firmware. |
| Designjet T920, T930, T1500, T2500, T3500 error 79.2:04 | Generic Operating System error. |
| Designjet T920, T930, T1500, T2500, T3500 error 80:03 | Stacker overdrive motor error. |
| Designjet T920, T930, T1500, T2500, T3500 error 81:01 | Paper servo shutdown, possible paper jam. Action: Open the printer window and make sure that there are no obstacles restricting the movement of the drive roller. If the paper has jammed, clear the obstruction by following the instructions in the front panel. |
| Designjet T920, T930, T1500, T2500, T3500 error 86:01 | Scan axis servo shutdown, possible paper jam. Action: Open the printer window and make sure that there are no obstacles restricting the movement of the printhead’s carriage. If the paper has jammed, clear the obstruction by following the instructions in the front panel. |
| Designjet T920, T930, T1500, T2500, T3500 error 87:01 | Problem reading the scan-axis encoder. |
| Designjet T920, T930, T1500, T2500, T3500 error 89:03 | Stacker ramps motor error. |
| Designjet T920, T930, T1500, T2500, T3500 error 90:03 | Diverter valves motor error. |
| Designjet T920, T930, T1500, T2500, T3500 error 93.0.n:10 | Ink pressure error in first test during in Printhead filling for color n. |
| Designjet T920, T930, T1500, T2500, T3500 error 93.1.n:10 | Temperature error in first spitting test during in Printhead filling for color n. |
| Designjet T920, T930, T1500, T2500, T3500 error 93.2.n:10 | Ink pressure error in second test during in Printhead filling for color n. |
| Designjet T920, T930, T1500, T2500, T3500 error 93.3.n:10 | Temperature error in second spitting test during in Printhead filling for color n. |
| Designjet T920, T930, T1500, T2500, T3500 error 94, 94.1 | Restart color calibration. See Color calibration. |
HP Designjet T610, T620, T1100, T1120
| Error-Code | Description / Recommendation |
|---|---|
| Designjet T610, T620, T1100, T1120 error 01.0:YZ | HCI queue does not end after 2 seconds - problem with formatter and/or main board. |
| Designjet T610, T620, T1100, T1120 error 01.1:YZ | NVM backup: not found, read, write or read back error. |
| Designjet T610, T620, T1100, T1120 error 01.2:YZ | Print mech PCA fault or NVM backup failure. |
| Designjet T610, T620, T1100, T1120 error 02.1:YZ | Encoder seems to be wrong. (Code YZ seems to be a more general error with the carriage.) |
| Designjet T610, T620, T1100, T1120 error 02.1:10 | Seems to fail reading pens voltage. (May need replacement of Carriage PCA, Trailing Cable or Main PCA) |
| Designjet T610, T620, T1100, T1120 error 02.2:YZ | Problem with the Carriage PCA. |
| Designjet T610, T620, T1100, T1120 error 03:YZ | Problem with Power Supply Unit. |
| Designjet T610, T620, T1100, T1120 error 05.1:YZ | CPU Fan is stopped or burnt. |
| Designjet T610, T620, T1100, T1120 error 06:YZ | Main NVM failure - not detected, read/write failed or read back error. |
| Designjet T610, T620, T1100, T1120 error 08:YZ | Problem with the Front Panel. |
| Designjet T610, T620, T1100, T1120 error 11:YZ | Trailing cable does not seem to be detected. |
| Designjet T610, T620, T1100, T1120 error 12.n:YZ | Carriage and PCA Main doesn't detect pens. |
| Designjet T610, T620, T1100, T1120 error 21:YZ | Fail moving Service Station. (General error) |
| Designjet T610, T620, T1100, T1120 error 21:13 | Service Station is very dirty. (May be the Print Heads are more worse after cleaning as before.) |
| Designjet T610, T620, T1100, T1120 error 21.1:YZ | Service Station servo shutdown. |
| Designjet T610, T620, T1100, T1120 error 22.0:YZ | ISS left BPSO error. (Supplies 0, 1, 2) |
| Designjet T610, T620, T1100, T1120 error 22.1:YZ | ISS left BPS1 error. (Supplies 3, 4, 5) |
| Designjet T610, T620, T1100, T1120 error 24:YZ | Ink Setup failure (Ink Delivery System (IDS) Tubes purge failed.) |
| Designjet T610, T620, T1100, T1120 error 26.n:YZ | Order of Ink Supplies incorrect. |
| Designjet T610, T620, T1100, T1120 error 27:YZ | An error has occurred in Printhead detection. |
| Designjet T610, T620, T1100, T1120 error 29.n:YZ | An error has occurred in Printhead detection. |
| Designjet T610, T620, T1100, T1120 error 31:YZ | An error has been detected with the cutter. |
| Designjet T610, T620, T1100, T1120 error 38:YZ | An error has been detected with the Media Output Tray. |
| Designjet T610, T620, T1100, T1120 error 41:YZ | Electrical fault or current limit in Media-Axis Motor. |
| Designjet T610, T620, T1100, T1120 error 41.1:YZ | Electrical fault or current limit in Media-Axis Motor. |
| Designjet T610, T620, T1100, T1120 error 42:YZ | Electrical fault or current limit in Scan-Axis Motor. |
| Designjet T610, T620, T1100, T1120 error 44:YZ | Fan electrical fault, or not connected. |
| Designjet T610, T620, T1100, T1120 error 45:YZ | An error with the Rewinder System has been detected. |
| Designjet T610, T620, T1100, T1120 error 47:YZ | Star wheels motor error. |
| Designjet T610, T620, T1100, T1120 error 48:YZ | PPS system failure. |
| Designjet T610, T620, T1100, T1120 error 51:YZ | Window Sensor failure. |
| Designjet T610, T620, T1100, T1120 error 52:YZ | The printer has detected a problem with the Drop Detector. |
| Designjet T610, T620, T1100, T1120 error 55:YZ | Problem with the Line Sensor. The printer has detected a failure to access Line Sensor EEPROM. |
| Designjet T610, T620, T1100, T1120 error 56:YZ | Drive roller analog encoder sensor fail or calibration failed. |
| Designjet T610, T620, T1100, T1120 error 58:YZ | The Line Sensor of the printer is not functioning correctly. Either the line sensor shutter has failed to open, there is a failure to communicate with the Line Sensor, the Line Sensor is not calibrated correctly, or the firmware is not compatible with the Line Sensor. |
| Designjet T610, T620, T1100, T1120 error 61:YZ | The file format is incorrect and the Printer cannot process the job. |
| Designjet T610, T620, T1100, T1120 error 62:YZ | PC Interface. |
| Designjet T610, T620, T1100, T1120 error 63:YZ | Input/Output problem through the Network Card. |
| Designjet T610, T620, T1100, T1120 error 64:YZ | Input/Output problem through the USB port. |
| Designjet T610, T620, T1100, T1120 error 65:YZ | Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error. |
| Designjet T610, T620, T1100, T1120 error 66:YZ | Cannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded. |
| Designjet T610, T620, T1100, T1120 error 67:YZ | Input/Output problem through a Firewire Port. |
| Designjet T610, T620, T1100, T1120 error 68:YZ | Loss of engine counters tracking. |
| Designjet T610, T620, T1100, T1120 error 71:YZ | Out of memory failure. |
| Designjet T610, T620, T1100, T1120 error 71:19 | Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together. |
| Designjet T610, T620, T1100, T1120 error 72:YZ | Generic Firmware error. |
| Designjet T610, T620, T1100, T1120 error 73:YZ | Servo Error. |
| Designjet T610, T620, T1100, T1120 error 74:YZ | Error uploading firmware update file. |
| Designjet T610, T620, T1100, T1120 error 74.1:YZ | Error uploading media profile update file. |
| Designjet T610, T620, T1100, T1120 error 75.1:YZ | Preventative maintenance Kit #1 counter active. (Scan Axis Components, Ink Supply Tubes, Trailing Cable, Carriage) |
| Designjet T610, T620, T1100, T1120 error 75.2:YZ | Preventative maintenance Kit #2 counter active. |
| Designjet T610, T620, T1100, T1120 error 75.3:YZ | Preventative maintenance Kit #3 counter active. (Cutter Assembly) |
| Designjet T610, T620, T1100, T1120 error 75.4:YZ | Preventative maintenance Kit #4 counter active. |
| Designjet T610, T620, T1100, T1120 error 76:YZ | Hard disk drive is full. |
| Designjet T610, T620, T1100, T1120 error 77:YZ | Web access application. the web server is not functioning correctly. |
| Designjet T610, T620, T1100, T1120 error 78:YZ | Borderless printing not possible. Setting ignored. |
| Designjet T610, T620, T1100, T1120 error 78:1:YZ | Media settings area missing in media settings file. |
| Designjet T610, T620, T1100, T1120 error 79:YZ | Generic Firmware error. |
| Designjet T610, T620, T1100, T1120 error 79.1:YZ | Recoverable firmware error that does not stop the printing process. |
| Designjet T610, T620, T1100, T1120 error 81:YZ | Problem with paper advance. |
| Designjet T610, T620, T1100, T1120 error 81.1:YZ | Problem finding the Drive Roller zero. |
| Designjet T610, T620, T1100, T1120 error 84:YZ | Back tension servo shutdown (roll feeding). |
| Designjet T610, T620, T1100, T1120 error 85:YZ | Problem finding the Drive Roller zero. |
| Designjet T610, T620, T1100, T1120 error 86:YZ | Possible paper jam. |
| Designjet T610, T620, T1100, T1120 error 87:YZ | Problem finding the Scan-axi encoder reading. |
| Designjet T610, T620, T1100, T1120 error 93:YZ | Unable to pressurize the Ink Delivery System. |
| Designjet T610, T620, T1100, T1120 error 94:YZ | Color calibration error. |
| Designjet T610, T620, T1100, T1120 error 94.1:YZ | Profiling algorithm failed. |
| Designjet T610, T620, T1100, T1120 error 98:YZ | Automatic backup print mode enabled. |
HP Designjet T770, T790, T795, T1200, T1300, T2300, T7100
| Error-Code | Description / Recommendation |
|---|---|
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 01.0:YZ | HCI queue does not end after 2 seconds - problem with formatter and/or main board. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 01.1:YZ | NVM backup: not found, read, write or read back error. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 01.2:YZ | Print mech PCA fault or NVM backup failure. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 02.1:YZ | Encoder seems to be wrong. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 02.2:YZ | Problem with the Carriage PCA. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 03:YZ | Problem with Power Supply Unit. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 05.1:YZ | CPU Fan is stopped or burnt. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 06:YZ | Main NVM failure - not detected, read/write failed or read back error. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 08:YZ | Problem with the Front Panel. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 11:YZ | Trailing cable does not seem to be detected. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 12.n:YZ | Carriage & PCA Main doesn't detect pens. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 21:YZ | Fail moving Service Station. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 21.1:YZ | Service Station servo shutdown. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 22.0:YZ | ISS left BPSO error. (Supplies 0, 1, 2). |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 22.1:YZ | ISS left BPS1 error. (Supplies 3, 4, 5). |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 24:YZ | Ink Setup failure (Ink Delivery System (IDS) Tubes purge failed). |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 26.n:YZ | Order of Ink Supplies incorrect. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 27:YZ | An error has occurred in Printhead detection. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 29.n:YZ | An error has occurred in Printhead detection. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 31:YZ | An error has been detected with the cutter. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 38:YZ | An error has been detected with the Media Output Tray. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 41:YZ | Electrical fault or current limit in Media-Axis Motor. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 41.1:YZ | Electrical fault or current limit in Media-Axis Motor. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 42:YZ | Electrical fault or current limit in Scan-Axis Motor. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 44:YZ | Fan electrical fault, or not connected. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 45:YZ | An error with the Rewinder System has been detected. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 47:YZ | Star wheels motor error. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 48:YZ | PPS system failure. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 51:YZ | Window Sensor failure. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 52:YZ | The printer has detected a problem with the Drop Detector. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 55:YZ | Problem with the Line Sensor. The printer has detected a failure to access Line Sensor EEPROM. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 56:YZ | Drive roller analog encoder sensor fail or calibration failed. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 58:YZ | The Line Sensor of the printer is not functioning correctly. Either the line sensor shutter has failed to open, there is a failure to communicate with the Line Sensor, the Line Sensor is not calibrated correctly, or the firmware is not compatible with the Line Sensor. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 61:YZ | The file format is incorrect and the Printer cannot process the job. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 62:YZ | PC Interface. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 63:YZ | Input/Output problem through the Network Card. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 64:YZ | Input/Output problem through the USB port. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 65:YZ | Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 66:YZ | Cannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 67:YZ | Input/Output problem through a Firewire Port. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 68:YZ | Loss of engine counters tracking. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 71:YZ | Out of memory failure. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 71:19 | Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 72:YZ | Generic Firmware error. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 73:YZ | Servo Error. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 74:YZ | Error uploading firmware update file. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 74.1:YZ | Error uploading media profile update file. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 75.1:YZ | Preventative maintenance Kit #1 counter active. (Scan Axis Components, Ink Supply Tubes, Trailing Cable, Carriage) |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 75.2:YZ | Preventative maintenance Kit #2 counter active. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 75.3:YZ | Preventative maintenance Kit #3 counter active. (Cutter Assembly) |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 75.4:YZ | Preventative maintenance Kit #4 counter active. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 76:YZ | Hard disk drive is full. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 77:YZ | Web access application. the web server is not functioning correctly. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 78:YZ | Borderless printing not possible. Setting ignored. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 78:1:YZ | Media settings area missing in media settings file. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 79:YZ | Generic Firmware error. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 79.1:YZ | Recoverable firmware error that does not stop the printing process. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 81:YZ | Problem with paper advance. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 81.1:YZ | Problem finding the Drive Roller zero. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 84:YZ | Back tension servo shutdown (roll feeding). |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 85:YZ | Problem finding the Drive Roller zero. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 86:YZ | Possible paper jam. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 87:YZ | Problem finding the Scan-axi encoder reading. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 93:YZ | Unable to pressurize the Ink Delivery System. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 94:YZ | Color calibration error. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 94.1:YZ | Profiling algorithm failed. |
| Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 98:YZ | Automatic backup print mode enabled. |
HP Designjet Z2100, Z3100,Z3200
| Error-Code | Description / Recommendation |
|---|---|
| Designjet Z2100, Z3100, Z3200 error 01.0:YZ | Communication with Main PCA failed. |
| Designjet Z2100, Z3100, Z3200 error 01.1:YZ | Error in the Print Mech PCA. |
| Designjet Z2100, Z3100, Z3200 error 01.2:YZ | Failure reading acumen chip of an Ink Supply Station. |
| Designjet Z2100, Z3100, Z3200 error 01.3:YZ | Device I2C acumen Right Ink Supply Station failure. |
| Designjet Z2100, Z3100, Z3200 error 02.1:YZ | Problem with the Carriage PCA. |
| Designjet Z2100, Z3100, Z3200 error 03:YZ | Problem with Power Supply Unit. |
| Designjet Z2100, Z3100, Z3200 error 03.0:10YZ | Battery of Real time clock ran down. |
| Designjet Z2100, Z3100, Z3200 error 06:YZ | Failure reading/writing NVM in Hard disk. |
| Designjet Z2100, Z3100, Z3200 error 08:YZ (or front panel is blank) | No communication between the Front Panel and the Main PCA. |
| Designjet Z2100, Z3100, Z3200 error 11:YZ | Trailing cable does not seem to be detected. |
| Designjet Z2100, Z3100, Z3200error21:YZ | Fail moving Service Station. |
| Designjet Z2100, Z3100, Z3200 error 21.1:YZ | Fail moving the Primer Motor of the Service Station. |
| Designjet Z2100, Z3100, Z3200error2x.n:10 | Ink supply error found during IDS diagnostic test. The n represents the ink supply that is failing. The ink supply furthest to the left is always 0, and then they count up from left to right. |
| Designjet Z2100, Z3100, Z3200 error 22.0:YZ | Left Ink Supply Station error. |
| Designjet Z2100, Z3100, Z3200 error 22.1:YZ | Left Ink Supply Station error. |
| Designjet Z2100, Z3100, Z3200 error 22.2:YZ | Right Ink Supply Station error. |
| Designjet Z2100, Z3100, Z3200 error 22.3:YZ | Right Ink Supply Station error. |
| Designjet Z2100, Z3100, Z3200error24:YZ | Ink Setup failure (you must bring purgers). |
| Designjet Z2100, Z3100, Z3200 error 31:01 | An error has been detected with the cutter. |
| Designjet Z2100, Z3100, Z3200 error 31:02 | An error has been detected with the cutter. |
| Designjet Z2100, Z3100, Z3200 error 31:03 | Paper is loaded. While testing the cutter, paper should not be loaded. |
| Designjet Z2100, Z3100, Z3200 error 41:03 | Media-Axis Motor failure (likely due to friction or obstacles in the media path). |
| Designjet Z2100, Z3100, Z3200 error 41:YZ | Media-Axis Motor failure (likely due to friction or obstacles in the media path). |
| Designjet Z2100, Z3100, Z3200 error 42:03 | Scan-Axis Motor failure (likely due to obstacles in the scan axis or electrical fault). |
| Designjet Z2100, Z3100, Z3200 error 42:YZ | Scan-Axis Motor failure (likely due to friction or obstacles in the media path). |
| Designjet Z2100, Z3100, Z3200 error 44:YZ | Fan electrical fault, or not connected. |
| Designjet Z2100, Z3100, Z3200 error 47:03 | Star wheels motor error. |
| Designjet Z2100, Z3100, Z3200 error 47:YZ | Star wheels motor error. |
| Designjet Z2100, Z3100, Z3200 error 48:YZ | PPS system failure. |
| Designjet Z2100, Z3100, Z3200 error 48:00 | PPS system failure |
| Designjet Z2100, Z3100, Z3200 error 51:YZ | Window Sensor failure. |
| Designjet Z2100, Z3100, Z3200 error 52:10 | The printer has detected fibers in the Drop Detector. |
| Designjet Z2100, Z3100, Z3200 error 55:YZ | Problem with the Line Sensor (Tetris). The printer has detected a failure to access Line Sensor EEPROM. |
| Designjet Z2100, Z3100, Z3200 error 56:YZ | Drive roller analog encoder sensor fail or calibration failed. |
| Designjet Z2100, Z3100, Z3200 error 58:YZ | The color sensor ESP (spectrophotometer) of the printer is not working well. It could be a problem with the spectrophotometer, a communication problem between the spectrophotometer and Carriage PCA or the color sensor shutter does not open properly. |
| Designjet Z2100, Z3100, Z3200 error 61:YZ | The file format is incorrect and the Printer cannot process the job. |
| Designjet Z2100, Z3100, Z3200 error 62:YZ | PC interface issue. Power on and off. Get the latest version of the firmware. |
| Designjet Z2100, Z3100, Z3200 error 63:YZ | Input/Output problem through the Network interface of the formatter. |
| Designjet Z2100, Z3100, Z3200 error 64:YZ | Input/Output problem through the USB port. |
| Designjet Z2100, Z3100, Z3200 error 65:YZ | Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error. |
| Designjet Z2100, Z3100, Z3200 error 66:YZ | Cannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded. |
| Designjet Z2100, Z3100, Z3200 error 67:YZ | Input/Output problem through a firewire port. |
| Designjet Z2100, Z3100, Z3200 error 68:YZ | Loss of engine counters tracking. |
| Designjet Z2100, Z3100, Z3200 error 71:YZ | Out of memory failure. |
| Designjet Z2100, Z3100, Z3200 error 71:19 | Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together. |
| Designjet Z2100, Z3100, Z3200 error72:YZ | Generic firmware error. Check that the printer has the latest firmware version - if not, update. |
| Designjet Z2100, Z3100, Z3200 error 72:YZ | A service calibration must be performed. Check the internal error code to see which calibration must be performed. To check the internal error code, press UP and CANCEL together while the error code is displayed. |
| Designjet Z2100, Z3100, Z3200 error 73:YZ | Servo error. |
| Designjet Z2100, Z3100, Z3200 error 74:YZ | Error uploading firmware update file. |
| Designjet Z2100, Z3100, Z3200 error 74.1:YZ | Error uploading media profile update file. |
| Designjet Z2100, Z3100, Z3200error75.1:YZ | Preventative maintenance kit #1 counter active (Scan Axis Components, Ink supply tubes, trailing cable, carriage). |
| Designjet Z2100, Z3100, Z3200 error 75.2:YZ | Preventative maintenance kit #2 counter active. |
| Designjet Z2100, Z3100, Z3200 error 75.21:YZ | The spittoons (left spittoon, service station) have reached 80% capacity |
| Designjet Z2100, Z3100, Z3200 error 75.22:YZ | The spittoons (left spittoon, service station) are full. |
| Designjet Z2100, Z3100, Z3200 error 76:YZ | Hard disk drive is full. |
| Designjet Z2100, Z3100, Z3200 error 77:YZ | Web access application. web server is not functioning correctly. |
| Designjet Z2100, Z3100, Z3200 error 78:YZ | Borderless printing not possible. Setting ignored. |
| Designjet Z2100, Z3100, Z3200 error 78:08 | The job received cannot be printed without borders on this paper. |
| Designjet Z2100, Z3100, Z3200 error 78:1:YZ | Media settings area missing in media settings file. |
| Designjet Z2100, Z3100, Z3200 error 79:YZ | Generic Firmware error. |
| Designjet Z2100, Z3100, Z3200 error 79.1:YZ | Recoverable firmware error that does not stop the printing process. |
| Designjet Z2100, Z3100, Z3200 error 81:YZ | Problem with paper advance. |
| Designjet Z2100, Z3100, Z3200 error 81:YZ | This error can occur because the printer has been dropped during transportation, causing structural damage. Before continuing with the 81:YZ troubleshooting, first look for structural damage. |
| Designjet Z2100, Z3100, Z3200 error 81.1:YZ | Problem finding the Drive Roller zero. |
| Designjet Z2100, Z3100, Z3200 error 84:YZ | Back tension servo shutdown (roll feeding). |
| Designjet Z2100, Z3100, Z3200 error 85:YZ | Problem finding the Drive Roller zero. |
| Designjet Z2100, Z3100, Z3200 error 86:YZ | Possible paper jam. |
| Designjet Z2100, Z3100, Z3200 error 86:01 | Problem moving the carriage, most likely due to a paper jam. |
| Designjet Z2100, Z3100, Z3200 error 87:YZ | Problem finding the Scan-axis encoder reading. |
| Designjet Z2100, Z3100, Z3200 error 93:YZ | Unable to pressurize the Ink Delivery System or the ISS Motor does not move as expected. |
| Designjet Z2100, Z3100, Z3200 error 94:YZ | Color calibration error |
| Designjet Z2100, Z3100, Z3200 error 94.1:YZ | Profiling algorithm failed. |
| Designjet Z2100, Z3100, Z3200 error 94.1:YZ | Profiling algorithm failed. |
| Designjet Z2100, Z3100, Z3200 error 98:YZ | Automatic backup print mode enabled. |
HP Designjet Z6100
| Error-Code | Description / Recommendation |
|---|---|
| Designjet Z6100 error01.0:10 | Main PCA hardware failure. |
| Designjet Z6100 error 01.1:10 | PrintMech PCA hardware failure request a service/repair estimate. |
| Designjet Z6100 error 01.2:10 | ISS Top PCA communication failure. |
| Designjet Z6100 error 01.2:10 | ISS Top PCA communication failure. |
| Designjet Z6100 error 01.3:10 | ISS Bottom PCA communication failure. |
| Designjet Z6100 0error 2:10 | There is no signal from the Scan Axis Encoder. Analytics: Scan axis encoder may be wrong. Try to replace it. |
| Designjet Z6100 error 02.1:10 | Carriage PCA communication failure. |
| Designjet Z6100 error 03:10 | Power distribution failure. |
| Designjet Z6100 error 05:10 | Formatter communication failure with ISS. |
| Designjet Z6100 error 05.1:10 | Formatter CPU fan stopped or burnt. |
| Designjet Z6100 error 06:03 | Main NVM communication failure. |
| Designjet Z6100 error 06:10 | Main NVM communication failure. |
| Designjet Z6100 error 08:11 | Front Panel communication failure. |
| Designjet Z6100 error 11:10 | Trailing Cable does not seem to be connected. |
| Designjet Z6100 error 17.0:11 | PrintMech to Interconnect cable does not seem to be connected |
| Designjet Z6100 error 17.1:11 | PrintMech to Interconnect Data 1 cable does not seem to be connected. |
| Designjet Z6100 error 17.2:11 | PrintMech to Interconnect Data 2 cable does not seem to be connected. |
| Designjet Z6100 error 17.3:11 | Main PCA to PrintMech Black 1 cable does not seem to be connected. |
| Designjet Z6100 error 17.4:11 | Main PCA to PrintMech Blue 2 cable does not seem to be connected. |
| Designjet Z6100 error 21:03 | Service Station electrical current limit |
| Designjet Z6100error 21:13 | Service Station jam. |
| Designjet Z6100 error 23:10 | Air Pressurization System failure; unable to pressurize or depressurize tubes. |
| Designjet Z6100 error 24:03 | Ink Supply Tubes purge failure. |
| Designjet Z6100 error 24:10 | A broken bag has been detected in one of the ink Cartridges. |
| Designjet Z6100 error 24:11 | PrintMech to ISS Top cable does not seem to be connected. |
| Designjet Z6100 error 24.1:11 | ISS Top to ISS Bottom cable does not seem to be connected. |
| Designjet Z6100 error 26.0:01 | Bad contact detected in ISS slot 0 floater. |
| Designjet Z6100 error 26.1:01 | Bad contact detected in ISS slot 1 floater. |
| Designjet Z6100error26.2:01 | Bad contact detected in ISS slot 2 floater. |
| Designjet Z6100 error 26.3:01 | Bad contact detected in ISS slot 3 floater. |
| Designjet Z6100 error 26.4:01 | Bad contact detected in ISS slot 4 floater. |
| Designjet Z6100 error 26.5:01 | Bad contact detected in ISS slot 5 floater. |
| Designjet Z6100 error 26.6:01 | Bad contact detected in ISS slot 6 floater. |
| Designjet Z6100 error 26.7:01 | Bad contact detected in ISS slot 7 floater. |
| Designjet Z6100 error 27.1:01 | Calibration failed due to poor performance of the Magenta / Yellow Printhead in slot 1. |
| Designjet Z6100error27.2:01 | Calibration failed due to poor performance of the Magenta / Yellow Printhead in slot 2. |
| Designjet Z6100 error 27.3:01 | Calibration failed due to poor performance of the Light Cyan / Light Magenta Printhead slot 3. |
| Designjet Z6100 error 27.4:01 | Calibration failed due to poor performance of the Light Cyan / Light Magenta Printhead in slot 4. |
| Designjet Z6100 error 27.5:01 | Calibration failed due to poor performance of the Photo Black / Light Gray Printhead in slot 5. |
| Designjet Z6100 error 27.6:01 | Calibration failed due to poor performance of the Photo Black / Light Gray Printhead in slot 6. |
| Designjet Z6100 error 27.7:01 | Calibration failed due to poor performance of the Matte Black / Red Printhead in slot 7. |
| Designjet Z6100 error 27.8:01 | Calibration failed due to poor performance of the Matte Black / Red Printhead in slot 8. |
| Designjet Z6100 error 28.1:01 | Magenta / Yellow Printhead in slot 1 is deteriorating. |
| Designjet Z6100 error 28.2:01 | Magenta / Yellow Printhead in slot 2 is deteriorating. |
| Designjet Z6100 error28.3:01 | Light Cyan / Light Magenta Printhead in slot 3 is deteriorating. |
| Designjet Z6100error28.4:01 | Light Cyan / Light Magenta Printhead in slot 4 is deteriorating. |
| Designjet Z6100 error 28.5:01 | Photo Black / Light Gray Printhead in slot 5 is deteriorating. |
| Designjet Z6100 error 28.6:01 | Photo Black / Light Gray Printhead in slot 6 is deteriorating. |
| Designjet Z6100 error 28.7:01 | Matte Black / Red Printhead in slot 7 is deteriorating |
| Designjet Z6100 error 28.8:01 | Matte Black / Red Printhead in slot 8 is deteriorating |
| Designjet Z6100 error 28.1:02 | Magenta / Yellow Printhead in slot 1 nearing the end of it's useful life. |
| Designjet Z6100error 28.2:02 | Magenta / Yelow Printhead in slot 2 nearing the end of it's useful life. |
| Designjet Z6100 error 28.3:02 | Light Cyan / Light Magenta Printehad in slot 3 nearing the end of it's useful life. |
| Designjet Z6100 error 28.4:02 | Light Cyan / Light Magenta Printehad in slot 4 nearing the end of it's useful life. |
| Designjet Z6100 error28.5:02 | Phot Black / Light Gray Printhead in slot 5 nearing the end of it's useful life. |
| Designjet Z6100 error 28.6:02 | Photo Black / Light Gray Printhead in slot 6 nearing the end of it's useful life. |
| Designjet Z6100 error 28.7:02 | Matte Black / Red Printhead in slot 7 nearing the end of it's useful life. |
| Designjet Z6100 error 28.8:02 | Matte Black / Red Printhead in slot 8 nearin the end of it's useful life. |
| Designjet Z6100 error 29:00 | Maintenance Cartridge almost full. |
| Designjet Z6100 error 29:01 | Maintenance Catridge not inserted correctly. |
| Designjet Z6100 error 29:02 | Ink Absorber almost full. |
| Designjet Z6100 error 32:01 | Take-up Reel (TUR) communication failure. |
| Designjet Z6100 error 32:01.1 | Take-up Reel (TUR) early paper jam. |
| Designjet Z6100 error32:01.2 | Take-up Reel (TUR) paper jam. |
| Designjet Z6100error32:01.9 | Take-up Reel (TUR) disabled because paper was removed unexpectedly. |
| Designjet Z6100 error 32:02 | Take-up Reel (TUR) not detected or disconnected while printer was off. |
| Designjet Z6100 error 36.0:01 | Duplexer communication error. |
| Designjet Z6100 error 36.01:01 | Duplexer paper skew error. |
| Designjet Z6100error36.02:01 | Duplexer paper incorrect lateral edge position. |
| Designjet Z6100 error 36.03:01 | Duplexer unable to detect paper. |
| Designjet Z6100 error 36.1:01 | Duplexer not ready for printing. |
| Designjet Z6100 error 36.2:01 | Duplexer internal error. |
| Designjet Z6100 error 41:03 | Paper motor electrical curent limit. |
| Designjet Z6100 error 42:03 | Scan-Axis motor electrical current limit. |
| Designjet Z6100 error 42:10 | Electrical fault in carriage motor. Possibilities: — The error points to the scan axis motor. What is probably happening, is the printer is sensing too much resistance. Maybe because of less oil on the sliders or after it engages the cutter. It may be that the cutter is dragging and not running properly. Perform a manual form feed and cut through the paper menu and see what happens. If that causes a problem, then start by checking to see if the cutter is seating properly. It is probably cheaper to replace the cutter first, before trying to replace the scan axis motor. — Look if the servicestation set wright in the platen. — The error code is with misplacement of carriage stopper on the right side of plotter. Refix the carriage stopper issue will get resolved. If not check with the latest firmware. — The scan axis motor is faulty and needs to be replaced. — Your problem can be a dirty encoder sensor in the carriage or the strip is damaged in the service station zone. Clean the encoder strip if you have not already. The problem with the cleaning cartridge detection came from is the line sensor. Can be dirty or damaged—check the bottom of the carriage. |
| Designjet Z6100 error 43:01 | Vacuum Fan spinning at wrong speed. |
| Designjet Z6100 error 43:10 | Vacuum Fan failure. |
| Designjet Z6100 error 43.1:10 | Vacuum Driver PCA communication or hardware failure. |
| Designjet Z6100 error 43:11 | Vacuum Fan PCA cable does not seem to be connected. |
| Designjet Z6100 error 44.1:10 | Left Aerosol Fan stopped. |
| Designjet Z6100error44.2:10 | Right Aerosol Fan stopped or spinning at lower speed. |
| Designjet Z6100 error 44.4:10 | Right Aerosol Fan Filter blocked. |
| Designjet Z6100 error 45:03 | Rewinder servo shutdown. |
| Designjet Z6100 error 46:03 | Primer servo shutdown. |
| Designjet Z6100error46:13 | Primer test distance failed. |
| Designjet Z6100 error 50:03 | OMAS fatal error or disconnected. |
| Designjet Z6100 error 50.1:10 | OMAS Module communication failure. |
| Designjet Z6100 Fehler 50:14 | Firmware version mismatch between the OMAS Controller Card and Hard Disk Drive. |
| Designjet Z6100 error 50.2:10 | OMAS Controller Card communication failure. |
| Designjet Z6100 error 50.3:11 | Main PCA to OMAS Controller cable does not seem to be connected. |
| Designjet Z6100 error 51:10 | Error detected in the Window Position Sensor. |
| Designjet Z6100 error 51.1:10 | Error detected in the Maintenance Cartridge Door Sensor (Service Station Door Sensor). |
| Designjet Z6100 error 52:10 | Drop Detector switch On/Off failure. |
| Designjet Z6100 error 53:10 | Media Sensor error. |
| Designjet Z6100 error 53.1:11 | Media Sensor cable does not seem to be connected. |
| Designjet Z6100 error 54:10 | Media Level Sensor error. |
| Designjet Z6100 error 55:10 | Line Sensor communication failure. |
| Designjet Z6100 error 56:01 | Incorrect readings from paper encoder. |
| Designjet Z6100 error 56:10 | Paper Encoder calibration failed. |
| Designjet Z6100 error 58:01 | Embedded PhotoSpectrometer (ESP) shutter error. |
| Designjet Z6100 error 58:10 | Embedded PhotoSpectrometer (ESP) failure. |
| Designjet Z6100 error 58.1:10 | Embedded PhotoSpectrometer (ESP) Shutter Actuator failure. |
| Designjet Z6100 error 58.2:10 | Embedded PhotoSpectrometer (ESP) Shutter Deactivator failure. |
| Designjet Z6100 error59.1:09 | Two electrical parts have been replaced at the same time. |
| Designjet Z6100 error 59.2:00 | An unsupported or reused part has been installed. |
| Designjet Z6100 error 60.1:11 | Initialization error. |
| Designjet Z6100 error 60.1:11 | Initialization error. |
| Designjet Z6100 error 60.2:17 | Initialization error. |
| Designjet Z6100 error 61:01 | The file format is incorrect and the printer cannot process the job. |
| Designjet Z6100 error 61:04.1 | The PostScript fonts are missing. |
| Designjet Z6100 error 61:04.2 | PostScript unknown Paper ID. |
| Designjet Z6100 error 61:08 | The paper type specified in the file is incorrect and the printer cannot process the job. |
| Designjet Z6100 error 61:08.1 | The file cannot be printed because it is password-protected. |
| Designjet Z6100 error 61:08.2 | The file contains format errors or incorrect settings and the printer cannot process the job. |
| Designjet Z6100 error 61:10 | A slow computer processing complex files can pause for longer than the default printer timeout, which can be interperted by the printer as an End Of Job, in which case some elements of the job may be lost. |
| Designjet Z6100 error 64.1:01 | The printer does not recognize the USB Hard Disk Drive accessory. |
| Designjet Z6100 error 71:03 | Out of memory failure. |
| Designjet Z6100 error 71:08 | Insufficient display list. |
| Designjet Z6100 error 74:01 | Error uploading firmware update file. |
| Designjet Z6100 error 75.21:10 | Total printer ink consumption reached upper limit. |
| Designjet Z6100 error 76:03 | Hard Disk Drive out of Space. |
| Designjet Z6100 error 77:04 | Embedded Web Server internal software error. |
| Designjet Z6100 error 78.1:04 | Media Settings area missing in media settings file. |
| Designjet Z6100 error 79:03 | Generic firmware error. |
| Designjet Z6100 error 79:04 | Generic firmware error. |
| Designjet Z6100 error 79.2:04 | Operating-system signal error. |
| Designjet Z6100 error 81:01 | Paper servo shutdown; possible paper jam. |
| Designjet Z6100 error 85:03 | Problem finding the Drive Roller zero. |
| Designjet Z6100 error 86:01 | Carriage servo shutdown; possible paper jam. Analytics: Can be a bad the carriage belt, than replace it. If no problem can be found proceed the Service Tests (Diagnostics): Scan Axis Test. |
| Designjet Z6100 error 86:11 | Scan-Axis length requires too much force or energy. |
| Designjet Z6100 error 87:01 | Problem with the Scan Axis encoder sensor readings. |
| Designjet Z6100 error 87:10 | Problem with the Carriage Encoder Sensor readings. |
| Designjet Z6100 error 94:01 | The paper is not suitable for color calibration, being too dark (low L), or too colored (a or b above thresholds), or transparent. |
| Designjet Z6100 error 94:02 | Color calibration error, some of the consistency checks on the Embedded SpectroPhotometer (ESP) measurements failed, which could have several causes. |
| Designjet Z6100 error 94:10 | Embedded SpectroPhotometer (ESP) contaminated by aerosol. |
Preventive Maintenance
Moisture on the Printer
Users should use the Printer in an environment between 20% and 80% relative humidity. To recover from moisture condensation, turn the Printer Off, and, using the main roller as a reference, wait until the Printer is completely dry before using it again.
Noisy Carriage Bushing
To prevent noisy movement of the carriage, remove aluminum or dust particles from the bushing at the back of the carriage, and from the slider path along which the bushing moves.