Error Codes
HP DESIGNJET 500/510/800 ERROR CODES
Error-Code | Description |
---|---|
Error-Code Designjet 500, 510, 800, 815 Error 01:10 | Description Electronics module failure. |
Error-Code Designjet 500, 510, 800, 815 Error 01:11 | Description Electronics module fan failure. |
Error-Code Designjet 500, 510, 800, 815 Error 01:12 | Description EEROM not configured correctly. |
Error-Code Designjet 500, 510, 800, 815 Error 01:13 | Description Electronics module failure. |
Error-Code Designjet 500, 510, 800, 815 Error 02:10 | Description Carriage failure. |
Error-Code Designjet 500, 510, 800, 815 Error 02:13 | Description Carriage failure. |
Error-Code Designjet 500, 510, 800, 815 Error 03:10 | Description Power supply failure. |
Error-Code Designjet 500, 510, 800, 815 Error 04:11 | Description LAN card not detected. |
Error-Code Designjet 500, 510, 800, 815 Error 05:09 | Description Formatter or HP GL/2 card not detected. |
Error-Code Designjet 500, 510, 800, 815 Error 05:10 | Description Formatter not detected. |
Error-Code Designjet 500, 510, 800, 815 Error 05:11 | Description Formatter not detected. |
Error-Code Designjet 500, 510, 800, 815 Error 06:03 | Description Formatter hard drive not functioning. |
Error-Code Designjet 500, 510, 800, 815 Error 08:11 | Description Front panel not detected. |
Error-Code Designjet 500, 510, 800, 815 Error 11:11 | Description Trailing cable defective. |
Error-Code Designjet 500, 510, 800, 815 Error 11:13 | Description Printhead voltage: Possible trailing cable or carriage defective. |
Error-Code Designjet 500, 510, 800, 815 Error 12:11 | Description A short detected in the Carriage Assembly. |
Error-Code Designjet 500, 510, 800, 815 Error 21:10 | Description Service station failure. |
Error-Code Designjet 500, 510, 800, 815 Error 21:11 | Description Service Station/Aerosol Fan cannot be detected or the Service Station is badly adjusted. |
Error-Code Designjet 500, 510, 800, 815 Error 22:10 | Description Ensure all inks are genuine HP or possible Ink supply station failure. |
Error-Code Designjet 500, 510, 800, 815 Error 41:10 | Description Paper axis (X-Axis) motor failure. |
Error-Code Designjet 500, 510, 800, 815 Error 41:13 | Description Paper axis motor encoder failure. |
Error-Code Designjet 500, 510, 800, 815 Error 42:10 | Description Scan axis (Y-Axis) motor failure. |
Error-Code Designjet 500, 510, 800, 815 Error 43:10 | Description Vacuum fan failure. |
Error-Code Designjet 500, 510, 800, 815 Error 43:11 | Description Vacuum fan not detected. |
Error-Code Designjet 500, 510, 800, 815 Error 56:10 | Description Drive roller encoder sensor failure. |
Error-Code Designjet 500, 510, 800, 815 Error 56:13 | Description Drive roller encoder sensor failure. |
Error-Code Designjet 500, 510, 800, 815 Error 61:04 | Description Firmware error, attempt to resolve by firmware upgrade. |
Error-Code Designjet 500, 510, 800, 815 Error 61:05 | Description Communication problem, try new driver and different connection method. |
Error-Code Designjet 500, 510, 800, 815 Error 62:03 | Description Parallel port communication error, call us to discuss. |
Error-Code Designjet 500, 510, 800, 815 Error 63:03 | Description LAN card communication error, attempt firmware upgrade. |
Error-Code Designjet 500, 510, 800, 815 Error 64:03 | Description USB port communication error, attempt firmware upgrade. |
Error-Code Designjet 500, 510, 800, 815 Error 64:04 | Description USB port communication error, attempt firmware upgrade. |
Error-Code Designjet 500, 510, 800, 815 Error 65:03 | Description Communication error, attempt firmware upgrade / driver upgrade. |
Error-Code Designjet 500, 510, 800, 815 Error 71:04 | Description Formatter issue, attempt firmware upgrade. |
Error-Code Designjet 500, 510, 800, 815 Error 71:06 | Description Out of memory, request quote for memory upgrade. |
Error-Code Designjet 500, 510, 800, 815 Error 72:04 | Description Scan axis firmware error, attempt firmware upgrade. |
Error-Code Designjet 500, 510, 800, 815 Error 73:04 | Description Servo error, Possible new electronics module. |
Error-Code Designjet 500, 510, 800, 815 Error 79:04 | Description Firmware error, attempt firmware upgrade. |
Error-Code Designjet 500, 510, 800, 815 Error 81:01 | Description Paper axis shutdown, possible defective encoder disk. |
Error-Code Designjet 500, 510, 800, 815 Error 81:11 | Description Paper axis shutdown, possible defective encoder disk. |
Error-Code Designjet 500, 510, 800, 815 Error 85:10 | Description Paper axis encoder error, possible defective encoder/sensor. |
Error-Code Designjet 500, 510, 800, 815 Error 86:01 | Description Carriage-Axis shutdown. |
Error-Code Designjet 500, 510, 800, 815 Error 86:11 | Description Carriage-Axis shutdown (during the Carriage Movement test). |
Error-Code Designjet 500, 510, 800, 815 Error 86:13 | Description Carriage axis shutdown, attempt firmware upgrade. |
Error-Code Designjet 500, 510, 800, 815 Error 87:13 | Description Possible defective carriage assembly. |
Error-Code Designjet 500, 510, 800, 815 Error 93:10 | Description Ink system failure, check inks are ok and genuine HP, possible tubes assy. |
HP Designjet T920, T930, T1500, T2500, T3500
Error-Code | Description / Recommendation |
---|---|
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 01.0:10 | Description / Recommendation Problem with the engine PCA. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 01.1:10 | Description / Recommendation Error in the engine PCA. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 01.2:10 | Description / Recommendation Problem with the backup NVM. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 01.7:10 | Description / Recommendation Communication errors between engine PCA and formatter. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 02.1:10 | Description / Recommendation Problem with the carriage PCA. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 03.2:10 | Description / Recommendation Problem with the E-Box cooling fans. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 03:10 | Description / Recommendation Problem with the power supply unit. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 05.1:10 | Description / Recommendation Problems with the formatter FAN. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 05.4:10 | Description / Recommendation BIOS data corrupted in formatter. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 05.5:10 | Description / Recommendation Action: Update the printer's BIOS. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 05.7:10 | Description / Recommendation Synchronization problems between control panel and formatter. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 06:03, 06:10 | Description / Recommendation Problems with NVM in hard disk. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 06.1:10 | Description / Recommendation Hard disk not detected. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 06.2:10 | Description / Recommendation Hard disk cannot be unlocked. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error06.3:10 | Description / Recommendation Hard disk is corrupted. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 08:04 | Description / Recommendation Communication lost between front panel and formatter. Action: Restart the printer. If the problem persists, update the printer's firmware. See Update the firmware. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 08:08 | Description / Recommendation A front panel icon does not work. Action: Retry the operation that you were attempting. If it fails again, restart the printer. If the problem persists, update the printer's firmware. See Update the firmware. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 08:10 | Description / Recommendation Problems detected in the front panel Hardware. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 08:11 | Description / Recommendation Communication lost between front panel and printer. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 09:01 | Description / Recommendation Media jam in Scanner. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error09:01:10 | Description / Recommendation Scanner Motor is failing. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 09:02 | Description / Recommendation Scanner not calibrated. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 09:02:10 | Description / Recommendation CIS A Element is failing. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 09:03 | Description / Recommendation File I/O Error. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 09:03:10 | Description / Recommendation CIS B Element is failing. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 09:04 | Description / Recommendation Library failed to load. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 09:04:10 | Description / Recommendation CIS C Element is failing. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 09:05:10 | Description / Recommendation CIS D Element is failing. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 09:06:10 | Description / Recommendation CIS E Element is failing. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 09:08:11 | Description / Recommendation Power cable of the Scanner is failing. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 09:09:11 | Description / Recommendation USB cable of the Scanner is failing. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 09:10:04 | Description / Recommendation Scanner is in SAFE MODE. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 09:10:10 | Description / Recommendation Scanner Controller Board (SCU) is failing. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 11:10 | Description / Recommendation Trailing cable does not seem to be detected. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 21.2:13 | Description / Recommendation Failure moving service station. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 21:13 | Description / Recommendation Problem with the Service Station motor. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 22.0:00 | Description / Recommendation Service-station-side ink supply station error. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 22.1:00 | Description / Recommendation Front-panel-side ink supply station error. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 24:10 | Description / Recommendation Error detected in ink tube system. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 26:01 | Description / Recommendation Ink supply error found during IDS diagnostic test. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 27:01 | Description / Recommendation Too many nozzles out detected. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 39.1:01 | Description / Recommendation Roll 1 has been unexpectedly unloaded. Action: Reload the roll. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 39.2:01 | Description / Recommendation Roll 2 has been unexpectedly unloaded. Action: Reload the roll. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 39.11:01 | Description / Recommendation Media unloaded. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 39.12:01 | Description / Recommendation Media unloaded. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 41:03 | Description / Recommendation Electrical problem (fault, current limit, overheating) in paper-axis motor. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 42:03 | Description / Recommendation Electrical problem (fault, current limit, overheating) in scan-axis motor. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 45.1:03, 45.1:10 | Description / Recommendation Error in the rewinder 1 system (upper rewinder). |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 45.2:03, 45.2:10 | Description / Recommendation Error in the rewinder 2 system (lower rewinder). |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 41:03 | Description / Recommendation Electrical problem (fault, current limit, overheating) in paper-axis motor. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 46.1:10 | Description / Recommendation Error in the upper pump of the PHA blowing system. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 46.2:10 | Description / Recommendation Error in the lower pump of the PHA blowing system. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 47:03, 47:10 | Description / Recommendation Starwheel motor error. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 47.5:10 | Description / Recommendation Problem at the starwheel lifter motor end of the travel sensor. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 48:00 | Description / Recommendation PRS Actuator system failure. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 52:10 | Description / Recommendation Drop detector failure. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 54.4:03 | Description / Recommendation Pinchwheel lifter motor error. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 55:10 | Description / Recommendation Cannot access the line sensor EEPROM. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 56:01 | Description / Recommendation Drive roller analog encoder homing failed. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 59.1:09 | Description / Recommendation Two electrical parts have been replaced at the same time. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 59.2:00 | Description / Recommendation An unsupported or reused part has been installed. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 59.3:10 | Description / Recommendation Wrong information stored on CryptoAsic. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 59.4:10 | Description / Recommendation CryptoAsic failure. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 59.5:19 | Description / Recommendation CryptoAsic type mismatch. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 59.6:19 | Description / Recommendation Printer serial number mismatch. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 59.7:14 | Description / Recommendation CryptoAsic generic error. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 60.1:11 | Description / Recommendation Initialization error (cannot read RFID tag). |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 60.2:17 | Description / Recommendation Initialization error (RFID has incorrect data). |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 61:01 | Description / Recommendation Incorrect or unsupported file format. The file format is wrong and the printer cannot process the job. Action: • Turn off the printer using the Power button at the front. • Turn off the power switch at the rear. • Disconnect the power cord. • Reconnect the power cord and turn on the printer. • Send the same job to the printer again. • Ensure that the printer’s firmware is up to date. See Update the firmware. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 61:04.1 | Description / Recommendation PostScript fonts seem to be missing. Action: Update your printer's firmware. See Update the firmware. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 61:04.2 | Description / Recommendation Unknown PostScript ID sent to printer. Action: Update your printer's firmware. See Update the firmware. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 61:08 | Description / Recommendation 61:08 Incorrect paper type specified in job. Action: Resend the job. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 61:08.1 | Description / Recommendation The job cannot be printed because it is password-protected. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 61:08.2 | Description / Recommendation The job cannot be printed because it contains errors. Action: Resend the job from the Embedded Web Server. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 61:09 | Description / Recommendation Unexpected end of job. Action: Resend the job. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 61:10 | Description / Recommendation Job timed out. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 63:04 | Description / Recommendation Network interface error. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 63:10 | Description / Recommendation Network interface error. Action: • Turn off the printer using the Power button at the front. • Turn off the power switch at the rear. • Disconnect the power cord. • Reconnect the power cord and turn on the printer. • Check that the network cable is correctly connected. • Ensure that the printer’s firmware is up to date. See Update the firmware. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 63:20 | Description / Recommendation A potential problem has been detected in the network interface. Action: • Turn off the printer using the Power button at the front. • Turn off the power switch at the rear. • Disconnect the power cord. • Reconnect the power cord and turn on the printer. • Send the same job to the printer again. • Ensure that the printer’s firmware is up to date. See Update the firmware. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 71.03 | Description / Recommendation Out of memory. To avoid this, in the HP-GL/2 driver select the Advanced tab and then Send job as a bitmap. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 71.08 | Description / Recommendation Insufficient display list. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 72.02 | Description / Recommendation A service calibration should be performed. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 74.01 | Description / Recommendation An error occurred when loading the firmware update file. Action: • Turn off the printer using the Power button at the front. • Turn off the power switch at the rear. • Disconnect the power cord. • Reconnect the power cord and turn on the printer. • Reload the firmware update file into the printer. See Update the firmware. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 74.1:04 | Description / Recommendation Error uploading paper preset. Action: Try the firmware update again. Do not try to use your computer while the update is in progress. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 74.8:04 | Description / Recommendation The firmware update has failed. Action: Your firmware file may be incorrect; try to download it again. See Update the firmware. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 75.11:10 | Description / Recommendation Preventive maintenance 1 is recommended. Contact us. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 75.21:10 | Description / Recommendation Preventive maintenance 2 is recommended. Contact us. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 76:03 | Description / Recommendation The printer’s hard disk is full. Action: You may want to use Disk Wipe to free some space; see Disk Wipe. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 78:08 | Description / Recommendation Borderless printing not possible; setting ignored. Action: Ensure that the loaded paper supports borderless printing. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 78.1:04 | Description / Recommendation Paper settings area missing in paper settings file. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 79:03, 79:04 | Description / Recommendation Generic firmware error. Action: Update the printer's firmware. See Update the firmware. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 79.2:04 | Description / Recommendation Generic Operating System error. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 80:03 | Description / Recommendation Stacker overdrive motor error. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 81:01 | Description / Recommendation Paper servo shutdown, possible paper jam. Action: Open the printer window and make sure that there are no obstacles restricting the movement of the drive roller. If the paper has jammed, clear the obstruction by following the instructions in the front panel. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 86:01 | Description / Recommendation Scan axis servo shutdown, possible paper jam. Action: Open the printer window and make sure that there are no obstacles restricting the movement of the printhead’s carriage. If the paper has jammed, clear the obstruction by following the instructions in the front panel. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 87:01 | Description / Recommendation Problem reading the scan-axis encoder. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 89:03 | Description / Recommendation Stacker ramps motor error. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 90:03 | Description / Recommendation Diverter valves motor error. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 93.0.n:10 | Description / Recommendation Ink pressure error in first test during in Printhead filling for color n. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 93.1.n:10 | Description / Recommendation Temperature error in first spitting test during in Printhead filling for color n. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 93.2.n:10 | Description / Recommendation Ink pressure error in second test during in Printhead filling for color n. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 93.3.n:10 | Description / Recommendation Temperature error in second spitting test during in Printhead filling for color n. |
Error-Code Designjet T920, T930, T1500, T2500, T3500 error 94, 94.1 | Description / Recommendation Restart color calibration. See Color calibration. |
HP Designjet T610, T620, T1100, T1120
Error-Code | Description / Recommendation |
---|---|
Error-Code Designjet T610, T620, T1100, T1120 error 01.0:YZ | Description / Recommendation HCI queue does not end after 2 seconds - problem with formatter and/or main board. |
Error-Code Designjet T610, T620, T1100, T1120 error 01.1:YZ | Description / Recommendation NVM backup: not found, read, write or read back error. |
Error-Code Designjet T610, T620, T1100, T1120 error 01.2:YZ | Description / Recommendation Print mech PCA fault or NVM backup failure. |
Error-Code Designjet T610, T620, T1100, T1120 error 02.1:YZ | Description / Recommendation Encoder seems to be wrong. (Code YZ seems to be a more general error with the carriage.) |
Error-Code Designjet T610, T620, T1100, T1120 error 02.1:10 | Description / Recommendation Seems to fail reading pens voltage. (May need replacement of Carriage PCA, Trailing Cable or Main PCA) |
Error-Code Designjet T610, T620, T1100, T1120 error 02.2:YZ | Description / Recommendation Problem with the Carriage PCA. |
Error-Code Designjet T610, T620, T1100, T1120 error 03:YZ | Description / Recommendation Problem with Power Supply Unit. |
Error-Code Designjet T610, T620, T1100, T1120 error 05.1:YZ | Description / Recommendation CPU Fan is stopped or burnt. |
Error-Code Designjet T610, T620, T1100, T1120 error 06:YZ | Description / Recommendation Main NVM failure - not detected, read/write failed or read back error. |
Error-Code Designjet T610, T620, T1100, T1120 error 08:YZ | Description / Recommendation Problem with the Front Panel. |
Error-Code Designjet T610, T620, T1100, T1120 error 11:YZ | Description / Recommendation Trailing cable does not seem to be detected. |
Error-Code Designjet T610, T620, T1100, T1120 error 12.n:YZ | Description / Recommendation Carriage and PCA Main doesn't detect pens. |
Error-Code Designjet T610, T620, T1100, T1120 error 21:YZ | Description / Recommendation Fail moving Service Station. (General error) |
Error-Code Designjet T610, T620, T1100, T1120 error 21:13 | Description / Recommendation Service Station is very dirty. (May be the Print Heads are more worse after cleaning as before.) |
Error-Code Designjet T610, T620, T1100, T1120 error 21.1:YZ | Description / Recommendation Service Station servo shutdown. |
Error-Code Designjet T610, T620, T1100, T1120 error 22.0:YZ | Description / Recommendation ISS left BPSO error. (Supplies 0, 1, 2) |
Error-Code Designjet T610, T620, T1100, T1120 error 22.1:YZ | Description / Recommendation ISS left BPS1 error. (Supplies 3, 4, 5) |
Error-Code Designjet T610, T620, T1100, T1120 error 24:YZ | Description / Recommendation Ink Setup failure (Ink Delivery System (IDS) Tubes purge failed.) |
Error-Code Designjet T610, T620, T1100, T1120 error 26.n:YZ | Description / Recommendation Order of Ink Supplies incorrect. |
Error-Code Designjet T610, T620, T1100, T1120 error 27:YZ | Description / Recommendation An error has occurred in Printhead detection. |
Error-Code Designjet T610, T620, T1100, T1120 error 29.n:YZ | Description / Recommendation An error has occurred in Printhead detection. |
Error-Code Designjet T610, T620, T1100, T1120 error 31:YZ | Description / Recommendation An error has been detected with the cutter. |
Error-Code Designjet T610, T620, T1100, T1120 error 38:YZ | Description / Recommendation An error has been detected with the Media Output Tray. |
Error-Code Designjet T610, T620, T1100, T1120 error 41:YZ | Description / Recommendation Electrical fault or current limit in Media-Axis Motor. |
Error-Code Designjet T610, T620, T1100, T1120 error 41.1:YZ | Description / Recommendation Electrical fault or current limit in Media-Axis Motor. |
Error-Code Designjet T610, T620, T1100, T1120 error 42:YZ | Description / Recommendation Electrical fault or current limit in Scan-Axis Motor. |
Error-Code Designjet T610, T620, T1100, T1120 error 44:YZ | Description / Recommendation Fan electrical fault, or not connected. |
Error-Code Designjet T610, T620, T1100, T1120 error 45:YZ | Description / Recommendation An error with the Rewinder System has been detected. |
Error-Code Designjet T610, T620, T1100, T1120 error 47:YZ | Description / Recommendation Star wheels motor error. |
Error-Code Designjet T610, T620, T1100, T1120 error 48:YZ | Description / Recommendation PPS system failure. |
Error-Code Designjet T610, T620, T1100, T1120 error 51:YZ | Description / Recommendation Window Sensor failure. |
Error-Code Designjet T610, T620, T1100, T1120 error 52:YZ | Description / Recommendation The printer has detected a problem with the Drop Detector. |
Error-Code Designjet T610, T620, T1100, T1120 error 55:YZ | Description / Recommendation Problem with the Line Sensor. The printer has detected a failure to access Line Sensor EEPROM. |
Error-Code Designjet T610, T620, T1100, T1120 error 56:YZ | Description / Recommendation Drive roller analog encoder sensor fail or calibration failed. |
Error-Code Designjet T610, T620, T1100, T1120 error 58:YZ | Description / Recommendation The Line Sensor of the printer is not functioning correctly. Either the line sensor shutter has failed to open, there is a failure to communicate with the Line Sensor, the Line Sensor is not calibrated correctly, or the firmware is not compatible with the Line Sensor. |
Error-Code Designjet T610, T620, T1100, T1120 error 61:YZ | Description / Recommendation The file format is incorrect and the Printer cannot process the job. |
Error-Code Designjet T610, T620, T1100, T1120 error 62:YZ | Description / Recommendation PC Interface. |
Error-Code Designjet T610, T620, T1100, T1120 error 63:YZ | Description / Recommendation Input/Output problem through the Network Card. |
Error-Code Designjet T610, T620, T1100, T1120 error 64:YZ | Description / Recommendation Input/Output problem through the USB port. |
Error-Code Designjet T610, T620, T1100, T1120 error 65:YZ | Description / Recommendation Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error. |
Error-Code Designjet T610, T620, T1100, T1120 error 66:YZ | Description / Recommendation Cannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded. |
Error-Code Designjet T610, T620, T1100, T1120 error 67:YZ | Description / Recommendation Input/Output problem through a Firewire Port. |
Error-Code Designjet T610, T620, T1100, T1120 error 68:YZ | Description / Recommendation Loss of engine counters tracking. |
Error-Code Designjet T610, T620, T1100, T1120 error 71:YZ | Description / Recommendation Out of memory failure. |
Error-Code Designjet T610, T620, T1100, T1120 error 71:19 | Description / Recommendation Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together. |
Error-Code Designjet T610, T620, T1100, T1120 error 72:YZ | Description / Recommendation Generic Firmware error. |
Error-Code Designjet T610, T620, T1100, T1120 error 73:YZ | Description / Recommendation Servo Error. |
Error-Code Designjet T610, T620, T1100, T1120 error 74:YZ | Description / Recommendation Error uploading firmware update file. |
Error-Code Designjet T610, T620, T1100, T1120 error 74.1:YZ | Description / Recommendation Error uploading media profile update file. |
Error-Code Designjet T610, T620, T1100, T1120 error 75.1:YZ | Description / Recommendation Preventative maintenance Kit #1 counter active. (Scan Axis Components, Ink Supply Tubes, Trailing Cable, Carriage) |
Error-Code Designjet T610, T620, T1100, T1120 error 75.2:YZ | Description / Recommendation Preventative maintenance Kit #2 counter active. |
Error-Code Designjet T610, T620, T1100, T1120 error 75.3:YZ | Description / Recommendation Preventative maintenance Kit #3 counter active. (Cutter Assembly) |
Error-Code Designjet T610, T620, T1100, T1120 error 75.4:YZ | Description / Recommendation Preventative maintenance Kit #4 counter active. |
Error-Code Designjet T610, T620, T1100, T1120 error 76:YZ | Description / Recommendation Hard disk drive is full. |
Error-Code Designjet T610, T620, T1100, T1120 error 77:YZ | Description / Recommendation Web access application. the web server is not functioning correctly. |
Error-Code Designjet T610, T620, T1100, T1120 error 78:YZ | Description / Recommendation Borderless printing not possible. Setting ignored. |
Error-Code Designjet T610, T620, T1100, T1120 error 78:1:YZ | Description / Recommendation Media settings area missing in media settings file. |
Error-Code Designjet T610, T620, T1100, T1120 error 79:YZ | Description / Recommendation Generic Firmware error. |
Error-Code Designjet T610, T620, T1100, T1120 error 79.1:YZ | Description / Recommendation Recoverable firmware error that does not stop the printing process. |
Error-Code Designjet T610, T620, T1100, T1120 error 81:YZ | Description / Recommendation Problem with paper advance. |
Error-Code Designjet T610, T620, T1100, T1120 error 81.1:YZ | Description / Recommendation Problem finding the Drive Roller zero. |
Error-Code Designjet T610, T620, T1100, T1120 error 84:YZ | Description / Recommendation Back tension servo shutdown (roll feeding). |
Error-Code Designjet T610, T620, T1100, T1120 error 85:YZ | Description / Recommendation Problem finding the Drive Roller zero. |
Error-Code Designjet T610, T620, T1100, T1120 error 86:YZ | Description / Recommendation Possible paper jam. |
Error-Code Designjet T610, T620, T1100, T1120 error 87:YZ | Description / Recommendation Problem finding the Scan-axi encoder reading. |
Error-Code Designjet T610, T620, T1100, T1120 error 93:YZ | Description / Recommendation Unable to pressurize the Ink Delivery System. |
Error-Code Designjet T610, T620, T1100, T1120 error 94:YZ | Description / Recommendation Color calibration error. |
Error-Code Designjet T610, T620, T1100, T1120 error 94.1:YZ | Description / Recommendation Profiling algorithm failed. |
Error-Code Designjet T610, T620, T1100, T1120 error 98:YZ | Description / Recommendation Automatic backup print mode enabled. |
HP Designjet T770, T790, T795, T1200, T1300, T2300, T7100
Error-Code | Description / Recommendation |
---|---|
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 01.0:YZ | Description / Recommendation HCI queue does not end after 2 seconds - problem with formatter and/or main board. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 01.1:YZ | Description / Recommendation NVM backup: not found, read, write or read back error. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 01.2:YZ | Description / Recommendation Print mech PCA fault or NVM backup failure. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 02.1:YZ | Description / Recommendation Encoder seems to be wrong. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 02.2:YZ | Description / Recommendation Problem with the Carriage PCA. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 03:YZ | Description / Recommendation Problem with Power Supply Unit. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 05.1:YZ | Description / Recommendation CPU Fan is stopped or burnt. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 06:YZ | Description / Recommendation Main NVM failure - not detected, read/write failed or read back error. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 08:YZ | Description / Recommendation Problem with the Front Panel. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 11:YZ | Description / Recommendation Trailing cable does not seem to be detected. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 12.n:YZ | Description / Recommendation Carriage & PCA Main doesn't detect pens. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 21:YZ | Description / Recommendation Fail moving Service Station. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 21.1:YZ | Description / Recommendation Service Station servo shutdown. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 22.0:YZ | Description / Recommendation ISS left BPSO error. (Supplies 0, 1, 2). |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 22.1:YZ | Description / Recommendation ISS left BPS1 error. (Supplies 3, 4, 5). |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 24:YZ | Description / Recommendation Ink Setup failure (Ink Delivery System (IDS) Tubes purge failed). |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 26.n:YZ | Description / Recommendation Order of Ink Supplies incorrect. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 27:YZ | Description / Recommendation An error has occurred in Printhead detection. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 29.n:YZ | Description / Recommendation An error has occurred in Printhead detection. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 31:YZ | Description / Recommendation An error has been detected with the cutter. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 38:YZ | Description / Recommendation An error has been detected with the Media Output Tray. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 41:YZ | Description / Recommendation Electrical fault or current limit in Media-Axis Motor. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 41.1:YZ | Description / Recommendation Electrical fault or current limit in Media-Axis Motor. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 42:YZ | Description / Recommendation Electrical fault or current limit in Scan-Axis Motor. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 44:YZ | Description / Recommendation Fan electrical fault, or not connected. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 45:YZ | Description / Recommendation An error with the Rewinder System has been detected. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 47:YZ | Description / Recommendation Star wheels motor error. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 48:YZ | Description / Recommendation PPS system failure. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 51:YZ | Description / Recommendation Window Sensor failure. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 52:YZ | Description / Recommendation The printer has detected a problem with the Drop Detector. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 55:YZ | Description / Recommendation Problem with the Line Sensor. The printer has detected a failure to access Line Sensor EEPROM. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 56:YZ | Description / Recommendation Drive roller analog encoder sensor fail or calibration failed. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 58:YZ | Description / Recommendation The Line Sensor of the printer is not functioning correctly. Either the line sensor shutter has failed to open, there is a failure to communicate with the Line Sensor, the Line Sensor is not calibrated correctly, or the firmware is not compatible with the Line Sensor. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 61:YZ | Description / Recommendation The file format is incorrect and the Printer cannot process the job. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 62:YZ | Description / Recommendation PC Interface. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 63:YZ | Description / Recommendation Input/Output problem through the Network Card. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 64:YZ | Description / Recommendation Input/Output problem through the USB port. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 65:YZ | Description / Recommendation Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 66:YZ | Description / Recommendation Cannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 67:YZ | Description / Recommendation Input/Output problem through a Firewire Port. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 68:YZ | Description / Recommendation Loss of engine counters tracking. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 71:YZ | Description / Recommendation Out of memory failure. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 71:19 | Description / Recommendation Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 72:YZ | Description / Recommendation Generic Firmware error. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 73:YZ | Description / Recommendation Servo Error. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 74:YZ | Description / Recommendation Error uploading firmware update file. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 74.1:YZ | Description / Recommendation Error uploading media profile update file. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 75.1:YZ | Description / Recommendation Preventative maintenance Kit #1 counter active. (Scan Axis Components, Ink Supply Tubes, Trailing Cable, Carriage) |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 75.2:YZ | Description / Recommendation Preventative maintenance Kit #2 counter active. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 75.3:YZ | Description / Recommendation Preventative maintenance Kit #3 counter active. (Cutter Assembly) |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 75.4:YZ | Description / Recommendation Preventative maintenance Kit #4 counter active. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 76:YZ | Description / Recommendation Hard disk drive is full. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 77:YZ | Description / Recommendation Web access application. the web server is not functioning correctly. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 78:YZ | Description / Recommendation Borderless printing not possible. Setting ignored. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 78:1:YZ | Description / Recommendation Media settings area missing in media settings file. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 79:YZ | Description / Recommendation Generic Firmware error. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 79.1:YZ | Description / Recommendation Recoverable firmware error that does not stop the printing process. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 81:YZ | Description / Recommendation Problem with paper advance. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 81.1:YZ | Description / Recommendation Problem finding the Drive Roller zero. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 84:YZ | Description / Recommendation Back tension servo shutdown (roll feeding). |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 85:YZ | Description / Recommendation Problem finding the Drive Roller zero. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 86:YZ | Description / Recommendation Possible paper jam. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 87:YZ | Description / Recommendation Problem finding the Scan-axi encoder reading. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 93:YZ | Description / Recommendation Unable to pressurize the Ink Delivery System. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 94:YZ | Description / Recommendation Color calibration error. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 94.1:YZ | Description / Recommendation Profiling algorithm failed. |
Error-Code Designjet T770, T790, T795, T1200, T1300, T2300, T7100 error 98:YZ | Description / Recommendation Automatic backup print mode enabled. |
HP Designjet Z2100, Z3100,Z3200
Error-Code | Description / Recommendation |
---|---|
Error-Code Designjet Z2100, Z3100, Z3200 error 01.0:YZ | Description / Recommendation Communication with Main PCA failed. |
Error-Code Designjet Z2100, Z3100, Z3200 error 01.1:YZ | Description / Recommendation Error in the Print Mech PCA. |
Error-Code Designjet Z2100, Z3100, Z3200 error 01.2:YZ | Description / Recommendation Failure reading acumen chip of an Ink Supply Station. |
Error-Code Designjet Z2100, Z3100, Z3200 error 01.3:YZ | Description / Recommendation Device I2C acumen Right Ink Supply Station failure. |
Error-Code Designjet Z2100, Z3100, Z3200 error 02.1:YZ | Description / Recommendation Problem with the Carriage PCA. |
Error-Code Designjet Z2100, Z3100, Z3200 error 03:YZ | Description / Recommendation Problem with Power Supply Unit. |
Error-Code Designjet Z2100, Z3100, Z3200 error 03.0:10YZ | Description / Recommendation Battery of Real time clock ran down. |
Error-Code Designjet Z2100, Z3100, Z3200 error 06:YZ | Description / Recommendation Failure reading/writing NVM in Hard disk. |
Error-Code Designjet Z2100, Z3100, Z3200 error 08:YZ (or front panel is blank) | Description / Recommendation No communication between the Front Panel and the Main PCA. |
Error-Code Designjet Z2100, Z3100, Z3200 error 11:YZ | Description / Recommendation Trailing cable does not seem to be detected. |
Error-Code Designjet Z2100, Z3100, Z3200error21:YZ | Description / Recommendation Fail moving Service Station. |
Error-Code Designjet Z2100, Z3100, Z3200 error 21.1:YZ | Description / Recommendation Fail moving the Primer Motor of the Service Station. |
Error-Code Designjet Z2100, Z3100, Z3200error2x.n:10 | Description / Recommendation Ink supply error found during IDS diagnostic test. The n represents the ink supply that is failing. The ink supply furthest to the left is always 0, and then they count up from left to right. |
Error-Code Designjet Z2100, Z3100, Z3200 error 22.0:YZ | Description / Recommendation Left Ink Supply Station error. |
Error-Code Designjet Z2100, Z3100, Z3200 error 22.1:YZ | Description / Recommendation Left Ink Supply Station error. |
Error-Code Designjet Z2100, Z3100, Z3200 error 22.2:YZ | Description / Recommendation Right Ink Supply Station error. |
Error-Code Designjet Z2100, Z3100, Z3200 error 22.3:YZ | Description / Recommendation Right Ink Supply Station error. |
Error-Code Designjet Z2100, Z3100, Z3200error24:YZ | Description / Recommendation Ink Setup failure (you must bring purgers). |
Error-Code Designjet Z2100, Z3100, Z3200 error 31:01 | Description / Recommendation An error has been detected with the cutter. |
Error-Code Designjet Z2100, Z3100, Z3200 error 31:02 | Description / Recommendation An error has been detected with the cutter. |
Error-Code Designjet Z2100, Z3100, Z3200 error 31:03 | Description / Recommendation Paper is loaded. While testing the cutter, paper should not be loaded. |
Error-Code Designjet Z2100, Z3100, Z3200 error 41:03 | Description / Recommendation Media-Axis Motor failure (likely due to friction or obstacles in the media path). |
Error-Code Designjet Z2100, Z3100, Z3200 error 41:YZ | Description / Recommendation Media-Axis Motor failure (likely due to friction or obstacles in the media path). |
Error-Code Designjet Z2100, Z3100, Z3200 error 42:03 | Description / Recommendation Scan-Axis Motor failure (likely due to obstacles in the scan axis or electrical fault). |
Error-Code Designjet Z2100, Z3100, Z3200 error 42:YZ | Description / Recommendation Scan-Axis Motor failure (likely due to friction or obstacles in the media path). |
Error-Code Designjet Z2100, Z3100, Z3200 error 44:YZ | Description / Recommendation Fan electrical fault, or not connected. |
Error-Code Designjet Z2100, Z3100, Z3200 error 47:03 | Description / Recommendation Star wheels motor error. |
Error-Code Designjet Z2100, Z3100, Z3200 error 47:YZ | Description / Recommendation Star wheels motor error. |
Error-Code Designjet Z2100, Z3100, Z3200 error 48:YZ | Description / Recommendation PPS system failure. |
Error-Code Designjet Z2100, Z3100, Z3200 error 48:00 | Description / Recommendation PPS system failure |
Error-Code Designjet Z2100, Z3100, Z3200 error 51:YZ | Description / Recommendation Window Sensor failure. |
Error-Code Designjet Z2100, Z3100, Z3200 error 52:10 | Description / Recommendation The printer has detected fibers in the Drop Detector. |
Error-Code Designjet Z2100, Z3100, Z3200 error 55:YZ | Description / Recommendation Problem with the Line Sensor (Tetris). The printer has detected a failure to access Line Sensor EEPROM. |
Error-Code Designjet Z2100, Z3100, Z3200 error 56:YZ | Description / Recommendation Drive roller analog encoder sensor fail or calibration failed. |
Error-Code Designjet Z2100, Z3100, Z3200 error 58:YZ | Description / Recommendation The color sensor ESP (spectrophotometer) of the printer is not working well. It could be a problem with the spectrophotometer, a communication problem between the spectrophotometer and Carriage PCA or the color sensor shutter does not open properly. |
Error-Code Designjet Z2100, Z3100, Z3200 error 61:YZ | Description / Recommendation The file format is incorrect and the Printer cannot process the job. |
Error-Code Designjet Z2100, Z3100, Z3200 error 62:YZ | Description / Recommendation PC interface issue. Power on and off. Get the latest version of the firmware. |
Error-Code Designjet Z2100, Z3100, Z3200 error 63:YZ | Description / Recommendation Input/Output problem through the Network interface of the formatter. |
Error-Code Designjet Z2100, Z3100, Z3200 error 64:YZ | Description / Recommendation Input/Output problem through the USB port. |
Error-Code Designjet Z2100, Z3100, Z3200 error 65:YZ | Description / Recommendation Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error. |
Error-Code Designjet Z2100, Z3100, Z3200 error 66:YZ | Description / Recommendation Cannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded. |
Error-Code Designjet Z2100, Z3100, Z3200 error 67:YZ | Description / Recommendation Input/Output problem through a firewire port. |
Error-Code Designjet Z2100, Z3100, Z3200 error 68:YZ | Description / Recommendation Loss of engine counters tracking. |
Error-Code Designjet Z2100, Z3100, Z3200 error 71:YZ | Description / Recommendation Out of memory failure. |
Error-Code Designjet Z2100, Z3100, Z3200 error 71:19 | Description / Recommendation Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together. |
Error-Code Designjet Z2100, Z3100, Z3200 error72:YZ | Description / Recommendation Generic firmware error. Check that the printer has the latest firmware version - if not, update. |
Error-Code Designjet Z2100, Z3100, Z3200 error 72:YZ | Description / Recommendation A service calibration must be performed. Check the internal error code to see which calibration must be performed. To check the internal error code, press UP and CANCEL together while the error code is displayed. |
Error-Code Designjet Z2100, Z3100, Z3200 error 73:YZ | Description / Recommendation Servo error. |
Error-Code Designjet Z2100, Z3100, Z3200 error 74:YZ | Description / Recommendation Error uploading firmware update file. |
Error-Code Designjet Z2100, Z3100, Z3200 error 74.1:YZ | Description / Recommendation Error uploading media profile update file. |
Error-Code Designjet Z2100, Z3100, Z3200error75.1:YZ | Description / Recommendation Preventative maintenance kit #1 counter active (Scan Axis Components, Ink supply tubes, trailing cable, carriage). |
Error-Code Designjet Z2100, Z3100, Z3200 error 75.2:YZ | Description / Recommendation Preventative maintenance kit #2 counter active. |
Error-Code Designjet Z2100, Z3100, Z3200 error 75.21:YZ | Description / Recommendation The spittoons (left spittoon, service station) have reached 80% capacity |
Error-Code Designjet Z2100, Z3100, Z3200 error 75.22:YZ | Description / Recommendation The spittoons (left spittoon, service station) are full. |
Error-Code Designjet Z2100, Z3100, Z3200 error 76:YZ | Description / Recommendation Hard disk drive is full. |
Error-Code Designjet Z2100, Z3100, Z3200 error 77:YZ | Description / Recommendation Web access application. web server is not functioning correctly. |
Error-Code Designjet Z2100, Z3100, Z3200 error 78:YZ | Description / Recommendation Borderless printing not possible. Setting ignored. |
Error-Code Designjet Z2100, Z3100, Z3200 error 78:08 | Description / Recommendation The job received cannot be printed without borders on this paper. |
Error-Code Designjet Z2100, Z3100, Z3200 error 78:1:YZ | Description / Recommendation Media settings area missing in media settings file. |
Error-Code Designjet Z2100, Z3100, Z3200 error 79:YZ | Description / Recommendation Generic Firmware error. |
Error-Code Designjet Z2100, Z3100, Z3200 error 79.1:YZ | Description / Recommendation Recoverable firmware error that does not stop the printing process. |
Error-Code Designjet Z2100, Z3100, Z3200 error 81:YZ | Description / Recommendation Problem with paper advance. |
Error-Code Designjet Z2100, Z3100, Z3200 error 81:YZ | Description / Recommendation This error can occur because the printer has been dropped during transportation, causing structural damage. Before continuing with the 81:YZ troubleshooting, first look for structural damage. |
Error-Code Designjet Z2100, Z3100, Z3200 error 81.1:YZ | Description / Recommendation Problem finding the Drive Roller zero. |
Error-Code Designjet Z2100, Z3100, Z3200 error 84:YZ | Description / Recommendation Back tension servo shutdown (roll feeding). |
Error-Code Designjet Z2100, Z3100, Z3200 error 85:YZ | Description / Recommendation Problem finding the Drive Roller zero. |
Error-Code Designjet Z2100, Z3100, Z3200 error 86:YZ | Description / Recommendation Possible paper jam. |
Error-Code Designjet Z2100, Z3100, Z3200 error 86:01 | Description / Recommendation Problem moving the carriage, most likely due to a paper jam. |
Error-Code Designjet Z2100, Z3100, Z3200 error 87:YZ | Description / Recommendation Problem finding the Scan-axis encoder reading. |
Error-Code Designjet Z2100, Z3100, Z3200 error 93:YZ | Description / Recommendation Unable to pressurize the Ink Delivery System or the ISS Motor does not move as expected. |
Error-Code Designjet Z2100, Z3100, Z3200 error 94:YZ | Description / Recommendation Color calibration error |
Error-Code Designjet Z2100, Z3100, Z3200 error 94.1:YZ | Description / Recommendation Profiling algorithm failed. |
Error-Code Designjet Z2100, Z3100, Z3200 error 94.1:YZ | Description / Recommendation Profiling algorithm failed. |
Error-Code Designjet Z2100, Z3100, Z3200 error 98:YZ | Description / Recommendation Automatic backup print mode enabled. |
HP Designjet Z6100
Error-Code | Description / Recommendation |
---|---|
Error-Code Designjet Z6100 error01.0:10 | Description / Recommendation Main PCA hardware failure. |
Error-Code Designjet Z6100 error 01.1:10 | Description / Recommendation PrintMech PCA hardware failure request a service/repair estimate. |
Error-Code Designjet Z6100 error 01.2:10 | Description / Recommendation ISS Top PCA communication failure. |
Error-Code Designjet Z6100 error 01.2:10 | Description / Recommendation ISS Top PCA communication failure. |
Error-Code Designjet Z6100 error 01.3:10 | Description / Recommendation ISS Bottom PCA communication failure. |
Error-Code Designjet Z6100 0error 2:10 | Description / Recommendation There is no signal from the Scan Axis Encoder. Analytics: Scan axis encoder may be wrong. Try to replace it. |
Error-Code Designjet Z6100 error 02.1:10 | Description / Recommendation Carriage PCA communication failure. |
Error-Code Designjet Z6100 error 03:10 | Description / Recommendation Power distribution failure. |
Error-Code Designjet Z6100 error 05:10 | Description / Recommendation Formatter communication failure with ISS. |
Error-Code Designjet Z6100 error 05.1:10 | Description / Recommendation Formatter CPU fan stopped or burnt. |
Error-Code Designjet Z6100 error 06:03 | Description / Recommendation Main NVM communication failure. |
Error-Code Designjet Z6100 error 06:10 | Description / Recommendation Main NVM communication failure. |
Error-Code Designjet Z6100 error 08:11 | Description / Recommendation Front Panel communication failure. |
Error-Code Designjet Z6100 error 11:10 | Description / Recommendation Trailing Cable does not seem to be connected. |
Error-Code Designjet Z6100 error 17.0:11 | Description / Recommendation PrintMech to Interconnect cable does not seem to be connected |
Error-Code Designjet Z6100 error 17.1:11 | Description / Recommendation PrintMech to Interconnect Data 1 cable does not seem to be connected. |
Error-Code Designjet Z6100 error 17.2:11 | Description / Recommendation PrintMech to Interconnect Data 2 cable does not seem to be connected. |
Error-Code Designjet Z6100 error 17.3:11 | Description / Recommendation Main PCA to PrintMech Black 1 cable does not seem to be connected. |
Error-Code Designjet Z6100 error 17.4:11 | Description / Recommendation Main PCA to PrintMech Blue 2 cable does not seem to be connected. |
Error-Code Designjet Z6100 error 21:03 | Description / Recommendation Service Station electrical current limit |
Error-Code Designjet Z6100error 21:13 | Description / Recommendation Service Station jam. |
Error-Code Designjet Z6100 error 23:10 | Description / Recommendation Air Pressurization System failure; unable to pressurize or depressurize tubes. |
Error-Code Designjet Z6100 error 24:03 | Description / Recommendation Ink Supply Tubes purge failure. |
Error-Code Designjet Z6100 error 24:10 | Description / Recommendation A broken bag has been detected in one of the ink Cartridges. |
Error-Code Designjet Z6100 error 24:11 | Description / Recommendation PrintMech to ISS Top cable does not seem to be connected. |
Error-Code Designjet Z6100 error 24.1:11 | Description / Recommendation ISS Top to ISS Bottom cable does not seem to be connected. |
Error-Code Designjet Z6100 error 26.0:01 | Description / Recommendation Bad contact detected in ISS slot 0 floater. |
Error-Code Designjet Z6100 error 26.1:01 | Description / Recommendation Bad contact detected in ISS slot 1 floater. |
Error-Code Designjet Z6100error26.2:01 | Description / Recommendation Bad contact detected in ISS slot 2 floater. |
Error-Code Designjet Z6100 error 26.3:01 | Description / Recommendation Bad contact detected in ISS slot 3 floater. |
Error-Code Designjet Z6100 error 26.4:01 | Description / Recommendation Bad contact detected in ISS slot 4 floater. |
Error-Code Designjet Z6100 error 26.5:01 | Description / Recommendation Bad contact detected in ISS slot 5 floater. |
Error-Code Designjet Z6100 error 26.6:01 | Description / Recommendation Bad contact detected in ISS slot 6 floater. |
Error-Code Designjet Z6100 error 26.7:01 | Description / Recommendation Bad contact detected in ISS slot 7 floater. |
Error-Code Designjet Z6100 error 27.1:01 | Description / Recommendation Calibration failed due to poor performance of the Magenta / Yellow Printhead in slot 1. |
Error-Code Designjet Z6100error27.2:01 | Description / Recommendation Calibration failed due to poor performance of the Magenta / Yellow Printhead in slot 2. |
Error-Code Designjet Z6100 error 27.3:01 | Description / Recommendation Calibration failed due to poor performance of the Light Cyan / Light Magenta Printhead slot 3. |
Error-Code Designjet Z6100 error 27.4:01 | Description / Recommendation Calibration failed due to poor performance of the Light Cyan / Light Magenta Printhead in slot 4. |
Error-Code Designjet Z6100 error 27.5:01 | Description / Recommendation Calibration failed due to poor performance of the Photo Black / Light Gray Printhead in slot 5. |
Error-Code Designjet Z6100 error 27.6:01 | Description / Recommendation Calibration failed due to poor performance of the Photo Black / Light Gray Printhead in slot 6. |
Error-Code Designjet Z6100 error 27.7:01 | Description / Recommendation Calibration failed due to poor performance of the Matte Black / Red Printhead in slot 7. |
Error-Code Designjet Z6100 error 27.8:01 | Description / Recommendation Calibration failed due to poor performance of the Matte Black / Red Printhead in slot 8. |
Error-Code Designjet Z6100 error 28.1:01 | Description / Recommendation Magenta / Yellow Printhead in slot 1 is deteriorating. |
Error-Code Designjet Z6100 error 28.2:01 | Description / Recommendation Magenta / Yellow Printhead in slot 2 is deteriorating. |
Error-Code Designjet Z6100 error28.3:01 | Description / Recommendation Light Cyan / Light Magenta Printhead in slot 3 is deteriorating. |
Error-Code Designjet Z6100error28.4:01 | Description / Recommendation Light Cyan / Light Magenta Printhead in slot 4 is deteriorating. |
Error-Code Designjet Z6100 error 28.5:01 | Description / Recommendation Photo Black / Light Gray Printhead in slot 5 is deteriorating. |
Error-Code Designjet Z6100 error 28.6:01 | Description / Recommendation Photo Black / Light Gray Printhead in slot 6 is deteriorating. |
Error-Code Designjet Z6100 error 28.7:01 | Description / Recommendation Matte Black / Red Printhead in slot 7 is deteriorating |
Error-Code Designjet Z6100 error 28.8:01 | Description / Recommendation Matte Black / Red Printhead in slot 8 is deteriorating |
Error-Code Designjet Z6100 error 28.1:02 | Description / Recommendation Magenta / Yellow Printhead in slot 1 nearing the end of it's useful life. |
Error-Code Designjet Z6100error 28.2:02 | Description / Recommendation Magenta / Yelow Printhead in slot 2 nearing the end of it's useful life. |
Error-Code Designjet Z6100 error 28.3:02 | Description / Recommendation Light Cyan / Light Magenta Printehad in slot 3 nearing the end of it's useful life. |
Error-Code Designjet Z6100 error 28.4:02 | Description / Recommendation Light Cyan / Light Magenta Printehad in slot 4 nearing the end of it's useful life. |
Error-Code Designjet Z6100 error28.5:02 | Description / Recommendation Phot Black / Light Gray Printhead in slot 5 nearing the end of it's useful life. |
Error-Code Designjet Z6100 error 28.6:02 | Description / Recommendation Photo Black / Light Gray Printhead in slot 6 nearing the end of it's useful life. |
Error-Code Designjet Z6100 error 28.7:02 | Description / Recommendation Matte Black / Red Printhead in slot 7 nearing the end of it's useful life. |
Error-Code Designjet Z6100 error 28.8:02 | Description / Recommendation Matte Black / Red Printhead in slot 8 nearin the end of it's useful life. |
Error-Code Designjet Z6100 error 29:00 | Description / Recommendation Maintenance Cartridge almost full. |
Error-Code Designjet Z6100 error 29:01 | Description / Recommendation Maintenance Catridge not inserted correctly. |
Error-Code Designjet Z6100 error 29:02 | Description / Recommendation Ink Absorber almost full. |
Error-Code Designjet Z6100 error 32:01 | Description / Recommendation Take-up Reel (TUR) communication failure. |
Error-Code Designjet Z6100 error 32:01.1 | Description / Recommendation Take-up Reel (TUR) early paper jam. |
Error-Code Designjet Z6100 error32:01.2 | Description / Recommendation Take-up Reel (TUR) paper jam. |
Error-Code Designjet Z6100error32:01.9 | Description / Recommendation Take-up Reel (TUR) disabled because paper was removed unexpectedly. |
Error-Code Designjet Z6100 error 32:02 | Description / Recommendation Take-up Reel (TUR) not detected or disconnected while printer was off. |
Error-Code Designjet Z6100 error 36.0:01 | Description / Recommendation Duplexer communication error. |
Error-Code Designjet Z6100 error 36.01:01 | Description / Recommendation Duplexer paper skew error. |
Error-Code Designjet Z6100error36.02:01 | Description / Recommendation Duplexer paper incorrect lateral edge position. |
Error-Code Designjet Z6100 error 36.03:01 | Description / Recommendation Duplexer unable to detect paper. |
Error-Code Designjet Z6100 error 36.1:01 | Description / Recommendation Duplexer not ready for printing. |
Error-Code Designjet Z6100 error 36.2:01 | Description / Recommendation Duplexer internal error. |
Error-Code Designjet Z6100 error 41:03 | Description / Recommendation Paper motor electrical curent limit. |
Error-Code Designjet Z6100 error 42:03 | Description / Recommendation Scan-Axis motor electrical current limit. |
Error-Code Designjet Z6100 error 42:10 | Description / Recommendation Electrical fault in carriage motor. Possibilities: — The error points to the scan axis motor. What is probably happening, is the printer is sensing too much resistance. Maybe because of less oil on the sliders or after it engages the cutter. It may be that the cutter is dragging and not running properly. Perform a manual form feed and cut through the paper menu and see what happens. If that causes a problem, then start by checking to see if the cutter is seating properly. It is probably cheaper to replace the cutter first, before trying to replace the scan axis motor. — Look if the servicestation set wright in the platen. — The error code is with misplacement of carriage stopper on the right side of plotter. Refix the carriage stopper issue will get resolved. If not check with the latest firmware. — The scan axis motor is faulty and needs to be replaced. — Your problem can be a dirty encoder sensor in the carriage or the strip is damaged in the service station zone. Clean the encoder strip if you have not already. The problem with the cleaning cartridge detection came from is the line sensor. Can be dirty or damaged—check the bottom of the carriage. |
Error-Code Designjet Z6100 error 43:01 | Description / Recommendation Vacuum Fan spinning at wrong speed. |
Error-Code Designjet Z6100 error 43:10 | Description / Recommendation Vacuum Fan failure. |
Error-Code Designjet Z6100 error 43.1:10 | Description / Recommendation Vacuum Driver PCA communication or hardware failure. |
Error-Code Designjet Z6100 error 43:11 | Description / Recommendation Vacuum Fan PCA cable does not seem to be connected. |
Error-Code Designjet Z6100 error 44.1:10 | Description / Recommendation Left Aerosol Fan stopped. |
Error-Code Designjet Z6100error44.2:10 | Description / Recommendation Right Aerosol Fan stopped or spinning at lower speed. |
Error-Code Designjet Z6100 error 44.4:10 | Description / Recommendation Right Aerosol Fan Filter blocked. |
Error-Code Designjet Z6100 error 45:03 | Description / Recommendation Rewinder servo shutdown. |
Error-Code Designjet Z6100 error 46:03 | Description / Recommendation Primer servo shutdown. |
Error-Code Designjet Z6100error46:13 | Description / Recommendation Primer test distance failed. |
Error-Code Designjet Z6100 error 50:03 | Description / Recommendation OMAS fatal error or disconnected. |
Error-Code Designjet Z6100 error 50.1:10 | Description / Recommendation OMAS Module communication failure. |
Error-Code Designjet Z6100 Fehler 50:14 | Description / Recommendation Firmware version mismatch between the OMAS Controller Card and Hard Disk Drive. |
Error-Code Designjet Z6100 error 50.2:10 | Description / Recommendation OMAS Controller Card communication failure. |
Error-Code Designjet Z6100 error 50.3:11 | Description / Recommendation Main PCA to OMAS Controller cable does not seem to be connected. |
Error-Code Designjet Z6100 error 51:10 | Description / Recommendation Error detected in the Window Position Sensor. |
Error-Code Designjet Z6100 error 51.1:10 | Description / Recommendation Error detected in the Maintenance Cartridge Door Sensor (Service Station Door Sensor). |
Error-Code Designjet Z6100 error 52:10 | Description / Recommendation Drop Detector switch On/Off failure. |
Error-Code Designjet Z6100 error 53:10 | Description / Recommendation Media Sensor error. |
Error-Code Designjet Z6100 error 53.1:11 | Description / Recommendation Media Sensor cable does not seem to be connected. |
Error-Code Designjet Z6100 error 54:10 | Description / Recommendation Media Level Sensor error. |
Error-Code Designjet Z6100 error 55:10 | Description / Recommendation Line Sensor communication failure. |
Error-Code Designjet Z6100 error 56:01 | Description / Recommendation Incorrect readings from paper encoder. |
Error-Code Designjet Z6100 error 56:10 | Description / Recommendation Paper Encoder calibration failed. |
Error-Code Designjet Z6100 error 58:01 | Description / Recommendation Embedded PhotoSpectrometer (ESP) shutter error. |
Error-Code Designjet Z6100 error 58:10 | Description / Recommendation Embedded PhotoSpectrometer (ESP) failure. |
Error-Code Designjet Z6100 error 58.1:10 | Description / Recommendation Embedded PhotoSpectrometer (ESP) Shutter Actuator failure. |
Error-Code Designjet Z6100 error 58.2:10 | Description / Recommendation Embedded PhotoSpectrometer (ESP) Shutter Deactivator failure. |
Error-Code Designjet Z6100 error59.1:09 | Description / Recommendation Two electrical parts have been replaced at the same time. |
Error-Code Designjet Z6100 error 59.2:00 | Description / Recommendation An unsupported or reused part has been installed. |
Error-Code Designjet Z6100 error 60.1:11 | Description / Recommendation Initialization error. |
Error-Code Designjet Z6100 error 60.1:11 | Description / Recommendation Initialization error. |
Error-Code Designjet Z6100 error 60.2:17 | Description / Recommendation Initialization error. |
Error-Code Designjet Z6100 error 61:01 | Description / Recommendation The file format is incorrect and the printer cannot process the job. |
Error-Code Designjet Z6100 error 61:04.1 | Description / Recommendation The PostScript fonts are missing. |
Error-Code Designjet Z6100 error 61:04.2 | Description / Recommendation PostScript unknown Paper ID. |
Error-Code Designjet Z6100 error 61:08 | Description / Recommendation The paper type specified in the file is incorrect and the printer cannot process the job. |
Error-Code Designjet Z6100 error 61:08.1 | Description / Recommendation The file cannot be printed because it is password-protected. |
Error-Code Designjet Z6100 error 61:08.2 | Description / Recommendation The file contains format errors or incorrect settings and the printer cannot process the job. |
Error-Code Designjet Z6100 error 61:10 | Description / Recommendation A slow computer processing complex files can pause for longer than the default printer timeout, which can be interperted by the printer as an End Of Job, in which case some elements of the job may be lost. |
Error-Code Designjet Z6100 error 64.1:01 | Description / Recommendation The printer does not recognize the USB Hard Disk Drive accessory. |
Error-Code Designjet Z6100 error 71:03 | Description / Recommendation Out of memory failure. |
Error-Code Designjet Z6100 error 71:08 | Description / Recommendation Insufficient display list. |
Error-Code Designjet Z6100 error 74:01 | Description / Recommendation Error uploading firmware update file. |
Error-Code Designjet Z6100 error 75.21:10 | Description / Recommendation Total printer ink consumption reached upper limit. |
Error-Code Designjet Z6100 error 76:03 | Description / Recommendation Hard Disk Drive out of Space. |
Error-Code Designjet Z6100 error 77:04 | Description / Recommendation Embedded Web Server internal software error. |
Error-Code Designjet Z6100 error 78.1:04 | Description / Recommendation Media Settings area missing in media settings file. |
Error-Code Designjet Z6100 error 79:03 | Description / Recommendation Generic firmware error. |
Error-Code Designjet Z6100 error 79:04 | Description / Recommendation Generic firmware error. |
Error-Code Designjet Z6100 error 79.2:04 | Description / Recommendation Operating-system signal error. |
Error-Code Designjet Z6100 error 81:01 | Description / Recommendation Paper servo shutdown; possible paper jam. |
Error-Code Designjet Z6100 error 85:03 | Description / Recommendation Problem finding the Drive Roller zero. |
Error-Code Designjet Z6100 error 86:01 | Description / Recommendation Carriage servo shutdown; possible paper jam. Analytics: Can be a bad the carriage belt, than replace it. If no problem can be found proceed the Service Tests (Diagnostics): Scan Axis Test. |
Error-Code Designjet Z6100 error 86:11 | Description / Recommendation Scan-Axis length requires too much force or energy. |
Error-Code Designjet Z6100 error 87:01 | Description / Recommendation Problem with the Scan Axis encoder sensor readings. |
Error-Code Designjet Z6100 error 87:10 | Description / Recommendation Problem with the Carriage Encoder Sensor readings. |
Error-Code Designjet Z6100 error 94:01 | Description / Recommendation The paper is not suitable for color calibration, being too dark (low L), or too colored (a or b above thresholds), or transparent. |
Error-Code Designjet Z6100 error 94:02 | Description / Recommendation Color calibration error, some of the consistency checks on the Embedded SpectroPhotometer (ESP) measurements failed, which could have several causes. |
Error-Code Designjet Z6100 error 94:10 | Description / Recommendation Embedded SpectroPhotometer (ESP) contaminated by aerosol. |
Preventive Maintenance
Moisture on the Printer
Users should use the Printer in an environment between 20% and 80% relative humidity. To recover from moisture condensation, turn the Printer Off, and, using the main roller as a reference, wait until the Printer is completely dry before using it again.
Noisy Carriage Bushing
To prevent noisy movement of the carriage, remove aluminum or dust particles from the bushing at the back of the carriage, and from the slider path along which the bushing moves.